Salesforce Consultant

JR United Kingdom; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail business is seeking a Salesforce Consultant to refine and optimize their Salesforce platform. This fully remote role requires proven experience and strong stakeholder engagement skills to deliver impact in a fast-paced environment. Ideal candidates are self-sufficient with Salesforce certifications and knowledge in retail contexts.

Qualifications

• Proven experience as a Salesforce Consultant on enterprise-scale projects.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience working in retail or high-volume B2C environments.

Responsibilities

• Engage with business stakeholders to gather Salesforce requirements.
• Advise on best practices within the Salesforce ecosystem.
• Create and maintain functional documentation.

Skills

Salesforce expertise

Stakeholder engagement

Communication skills

Ability to work independently

Education

Salesforce certifications (Consultant, Administrator, or equivalent)

Tools

Sales Cloud

Service Cloud

Job description

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We’re working with a leading retail business embarking on the next stage of their Salesforce journey. As part of a fast-moving transformation programme, we’re looking for a Salesforce Consultant to help refine, configure, and optimise the platform, ensuring it’s fully aligned with evolving business needs.

This is a delivery-focused contract role, perfect for someone who can hit the ground running and work collaboratively with business stakeholders and technical teams in a fully remote setup.

Key Responsibilities:

• Engage with business stakeholders to gather and refine Salesforce requirements
• Advise on best practice within the Salesforce ecosystem to maximise ROI
• Create and maintain functional documentation and solution designs
• Support testing cycles and troubleshoot configuration issues
• Collaborate with developers and admins to ensure seamless delivery
• Provide knowledge transfer and light training to end-users where needed

Required Experience/Skills:

• Proven experience as a Salesforce Consultant on enterprise-scale projects
• Strong knowledge of Sales Cloud and Service Cloud
• Experience working in retail or other high-volume B2C environments
• Excellent stakeholder engagement and communication skills
• Ability to work independently and deliver to tight deadlines in a remote setup
• Salesforce certifications (Consultant, Administrator, or equivalent) preferred

This is a fully remote contract opportunity, ideal for an experienced consultant looking to deliver tangible impact in a short timeframe. If you’re ready to bring your Salesforce expertise to a fast-paced retail programme — get in touch to find out more.