Salesforce Consultant

JR United Kingdom; Basildon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail business is seeking a Salesforce Consultant for a fully remote contract role. You will refine, configure, and optimize Salesforce, ensuring it meets evolving business needs. The ideal candidate has proven experience on enterprise-scale projects, strong knowledge of Sales Cloud and Service Cloud, and excellent communication skills. This role is perfect for someone who can work independently and collaborate effectively with stakeholders.

Qualifications

• Experience working in retail or other high-volume B2C environments.
• Ability to manage multiple stakeholders effectively.

Responsibilities

• Engage with business stakeholders to gather and refine Salesforce requirements.
• Advise on best practice within the Salesforce ecosystem to maximise ROI.
• Create and maintain functional documentation and solution designs.
• Support testing cycles and troubleshoot configuration issues.
• Collaborate with developers and admins to ensure seamless delivery.
• Provide knowledge transfer and light training to end-users.

Skills

Proven experience as a Salesforce Consultant on enterprise-scale projects

Strong knowledge of Sales Cloud and Service Cloud

Excellent stakeholder engagement and communication skills

Ability to work independently and deliver to tight deadlines

Education

Salesforce certifications (Consultant, Administrator, or equivalent)

Job description

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We’re working with a leading retail business embarking on the next stage of their Salesforce journey. As part of a fast-moving transformation programme, we’re looking for a Salesforce Consultant to help refine, configure, and optimise the platform, ensuring it’s fully aligned with evolving business needs.

This is a delivery-focused contract role, perfect for someone who can hit the ground running and work collaboratively with business stakeholders and technical teams in a fully remote setup.

Key Responsibilities:

• Engage with business stakeholders to gather and refine Salesforce requirements
• Advise on best practice within the Salesforce ecosystem to maximise ROI
• Create and maintain functional documentation and solution designs
• Support testing cycles and troubleshoot configuration issues
• Collaborate with developers and admins to ensure seamless delivery
• Provide knowledge transfer and light training to end-users where needed

Required Experience/Skills:

• Proven experience as a Salesforce Consultant on enterprise-scale projects
• Strong knowledge of Sales Cloud and Service Cloud
• Experience working in retail or other high-volume B2C environments
• Excellent stakeholder engagement and communication skills
• Ability to work independently and deliver to tight deadlines in a remote setup
• Salesforce certifications (Consultant, Administrator, or equivalent) preferred

This is a fully remote contract opportunity, ideal for an experienced consultant looking to deliver tangible impact in a short timeframe. If you’re ready to bring your Salesforce expertise to a fast-paced retail programme — get in touch to find out more.