Salesforce Administrator - Revenue Operations

Copper; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A digital asset infrastructure company in London is looking for a Salesforce Administrator to support their Revenue Operations team. Key responsibilities include administering Salesforce, improving data integrity, and collaborating with sales and marketing teams. Candidates should have experience in Salesforce administration and a strong understanding of relevant data architectures. This role offers substantial paid time off and comprehensive medical insurance among other benefits.

Benefits

Paid Time Off - minimum of 35 days per year

Comprehensive Medical Insurance

Life Insurance

Enhanced Pension Contributions

24/7 Employee Assistance Programme (EAP)

Qualifications

• Experience as a Salesforce Administrator, preferably in a RevOps or GTM environment.
• Strong understanding of Sales Cloud and Service Cloud data architecture.
• Familiarity with Revenue Operations principles and KPIs.

Responsibilities

• Administer and maintain Salesforce org, including user setup, roles, profiles, and permissions.
• Partner with Sales, Marketing, and CS teams to understand operational needs.
• Manage data imports, exports, and cleansing to ensure accuracy across the revenue funnel.

Skills

Salesforce Administration

Sales Cloud

Service Cloud

Salesforce Lightning Experience

Data Governance

Integration with Marketing Platforms

Salesforce Flow

Data Loader

Tools

Salesforce Flow

Data Loader

Job description

Salesforce Administrator - Revenue Operations

London

Copper is building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Copper’s MPC-based custody enables connections to centralised exchanges, DeFi applications, and staking pools without assets leaving the custody. ClearLoop underpins a full prime services offering, enabling customers to trade and settle directly from MPC-secured wallets with reduced settlement times. Copper maintains strong industry security certifications and extensive insurance coverage.

At the heart of our commercial strategy, the Revenue Operations (RevOps) team unifies sales, marketing, and customer success to drive operational excellence, scalable processes, and data-driven insights that maximise growth and efficiency.

Role Purpose

We are looking for a strategic and detail-oriented Salesforce Administrator to support our Revenue Operations team. This role maintains and enhances our Salesforce environment to ensure alignment between Sales, Marketing, and Customer Success. You’ll work with cross-functional stakeholders to optimise workflows, improve data integrity, and drive operational efficiency across the revenue funnel.

Key Responsibilities

• Administer and maintain Salesforce org, including user setup, roles, profiles, and permissions.
• Ensure system configuration aligns with RevOps processes and business goals.
• Monitor system health, performance, and usage to proactively identify and resolve issues.
• Assist in implementing department-wide Standard Operating Procedures.

RevOps Enablement

• Partner with Sales, Marketing, and CS teams to understand operational needs and translate them into scalable Salesforce solutions.
• Build and maintain custom objects, fields, workflows, validation rules, and automation to support lead management, pipeline tracking, and customer lifecycle processes.
• Develop and refine dashboards and reports to provide actionable insights into revenue performance.

Data Governance & Integrity

• Manage data imports, exports, and cleansing to ensure accuracy across the revenue funnel.
• Implement and enforce data quality standards and processes.
• Support segmentation, territory management, and account hierarchies.

User Support & Training

• Provide day-to-day support for Salesforce users across RevOps functions.
• Create and maintain documentation, training materials, and onboarding guides.
• Conduct training sessions to improve adoption and proficiency.

Integration & Tooling

• Support integrations with marketing automation platforms (e.g., Pardot, Calendly), CPQ tools, and customer success platforms.
• Collaborate with developers and vendors on advanced customisations and API integrations.

Your experience, skills and knowledge

• Experience as a Salesforce Administrator, preferably in a RevOps or GTM environment.
• Strong understanding of Sales Cloud and Service Cloud data architecture.
• Experience with Salesforce Lightning Experience.
• Familiarity with Revenue Operations principles and KPIs.
• Experience with tools like Salesforce Flow and Data Loader.
• Exposure to marketing and CS platforms (e.g., Pardot, Calendly).

The Benefits Offered

In return for everything you can bring to Copper, we offer an exciting, challenging role in a fast-growing, dynamic business with career opportunities and a welcoming working environment.

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded.
• Life Insurance
• Enhanced Pension Contributions - Includes an enhanced employer matching contribution
• 24/7 Employee Assistance Programme (EAP)

Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Copper is a Disability Confident Employer; please let us know if you have a disability.

GDPR and data privacy information remains applicable to recruitment. If you require assistance during the recruitment process, please let us know so we can accommodate.

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