Salesforce Administrator (3 Days Per Week)

London & Partners; Royal Borough of Greenwich; Vor Ort; GBP 28.000 - 34.000; Teilzeit

Benefits dieser Stelle

30 Days Annual Leave

Competitive Salary

Learning & Development Opportunities

Hybrid Working Arrangement

Pension Scheme

Networking Opportunities

Geopolitical Insights

WorkFlex

Zusammenfassung

London & Partners is seeking a Salesforce Administrator to join our Strategy & Operations team in London. This part-time role focuses on configuring, supporting and improving Salesforce to meet business needs.

You will manage users, reports, dashboards, data quality, and integrations, while collaborating with stakeholders and maintaining governance with Agile delivery practices. The position offers hybrid working options.

Qualifikationen

• Salesforce Admin Cert (ADM201/202) or equivalent experience.
• Experience with Sales Cloud is essential; Experience Cloud/Marketing Cloud desirable.
• Hands-on declarative configuration: Flow Builder, validation rules, custom objects/fields, Lightning App Builder.
• Experience creating reports and dashboards.
• Experience managing data imports.
• Strong Salesforce security knowledge: profiles, permission sets, field level security.
• Familiar with Docusign integration and other apps.
• Good stakeholder management and communication.
• Knowledge of Agile PM and JIRA desirable.
• Commitment to ongoing professional development (Trailhead).

Aufgaben

• Manage day-to-day Salesforce administration, including user access, permissions, configuration, reports and dashboards.
• Provide user support, troubleshoot issues and maintain platform performance.
• Support users with guidance, training and documentation.
• Configure and enhance Salesforce functionality: objects, fields, Lightning pages, flows, validation rules.
• Collaborate with stakeholders to understand requirements and deliver practical solutions.
• Build, test and deploy enhancements and bug fixes.
• Identify opportunities to improve processes, UX and adoption.
• Maintain data quality through imports, cleansing and duplicates management.
• Support security, governance and compliance.
• Assist integrations with third-party apps and systems.
• Work with teams and suppliers to resolve issues and deliver improvements.
• Participate in Agile delivery and maintain technical docs.

Kenntnisse

Salesforce Admin Cert

Sales Cloud

Experience Cloud

Flow Builder

Reports & Dashboards

Data Imports

Security & Profiles

Docusign Integration

Agile / JIRA

Trailhead / Certifications

Tools

Docusign

Eventbrite

Jobbeschreibung

Salesforce Administrator (3 Days Per Week)

Application Deadline: 19 November 2026

Department: Strategy & Operations

Employment Type: Part Time

Location: London

Compensation: £31,270.80 / year

Description

Background London & Partners is the business growth and destination agency for London. Our mission is to create economic growth that is resilient, sustainable and inclusive. We are a social enterprise, combining purpose with commercial rigour. We are funded by grants, partners and our portfolio of commercial ventures. We support high-growth businesses to scale – both international businesses expanding into the UK and London-based businesses growing internationally. We develop London as a destination and attract visitors and events. We grow London’s global reputation to support economic growth.

Our key performance indicators are the economic growth (gross value added) and jobs that we create, the satisfaction of our clients and partners, and our commercial performance.

Purpose of role The Salesforce Administrator will be responsible for executing the configuration, support, maintenance and improvement of our Salesforce CRM platform. They will work closely with users around the business to deliver solutions that meet business needs.

Key Tasks

Salesforce Administration & Support

• Manage day-to-day Salesforce administration, including user access, permissions, configuration, reports and dashboards.
• Provide user support, troubleshoot issues and maintain platform performance and reliability.
• Support users with guidance, training and documentation.

Configuration & Continuous Improvement

• Configure and enhance Salesforce functionality, including objects, fields, Lightning pages, flows and validation rules.
• Work with stakeholders and business analysts to understand requirements and deliver practical solutions.
• Build, test and deploy enhancements and bug fixes in line with established governance and release processes.
• Identify opportunities to improve business processes, user experience and platform adoption.

Data Quality & Governance

• Maintain data quality through imports, cleansing, validation and duplicate management.
• Support Salesforce security, data governance and compliance with organisational policies.

Integrations & Delivery

• Support and troubleshoot Salesforce integrations with third-party applications and systems.
• Work with internal teams and external suppliers to resolve issues and deliver improvements.
• Participate in Agile delivery processes and maintain relevant technical documentation.

You’ll have/bring

Skills & Competencies

• Salesforce Admin Cert (ADM201/202) certified or equivalent experience
• Experience working with Sales Cloud essential and Experience Cloud and Marketing Cloud desirable
• Hands-on experience working with declarative configuration including Flow Builder, validation rules, custom objects, fields, record types and Lightning App Builder
• Experience creating reports and dashboards
• Experience managing data imports
• Good understanding of Salesforce security including profiles, permission sets and field level security
• Experience with Docusign integration desirable, Eventbrite or other integrated business applications
• Familiarity with data management and deduplication tools
• Strong stakeholder management skills and excellent verbal and written communication
• Good knowledge of business analysis techniques
• Process oriented with an ability to identify business areas where Salesforce could add value
• Knowledge of Agile Project Management and JIRA desirable
• Demonstrates continued personal/professional development (Trailheads, Certs etc)

Personal Style and Behaviour

• Takes ownership and is proactive, reliable and follows issues through to conclusion
• Is naturally curious and enjoys problem solving
• Is user focused and understands Salesforce should make users’ lives easier and more productive
• Pays attention to detail: recognises the importance of accurate data, robust configuration and thorough testing
• Works collaboratively: builds positive relationships and enjoys working with colleagues across different teams
• Is adaptable: can balance planned development work with day-to-day support and changing priorities
• Keeps learning: takes an active interest in Salesforce developments, new features and platform best practices

You’ll Get

• 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work.
• Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
• Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
• Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported.
• Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks.
• Competitive Pension Scheme: Secure your future with our robust pension plan.
• ​Networking Opportunities: Expand your professional network within your chosen field.
• Geopolitical Insights: Gain unique perspectives on global economic and political trends.
• Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office.
• WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.

London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.

We encourage applications from all sections of the community.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.