Salesforce Administrator

JR United Kingdom; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A recruitment agency is looking for a Salesforce Administrator with expertise in Service Cloud to join their team in London. This hybrid role requires strong experience in managing Salesforce configurations and handling Level 3 support issues. The ideal candidate should possess Salesforce Administrator Certification and have excellent communication skills. This role offers flexibility with 2 days in the office and 3 days working remotely.

Qualifications

• 5+ years of hands-on Salesforce admin experience focusing on Service Cloud.
• Experience with Experience Cloud is preferred and Marketing cloud is nice to have.

Responsibilities

• Support Service desk team for Level 3 issues.
• Manage Salesforce configuration including objects, fields, and workflows.
• Administer users, roles, profiles, and security settings.

Skills

Salesforce Service Cloud expertise

Automation tools (Flows)

Data migration tools (Data Loader)

Excellent communication skills

Stakeholder management

Education

Salesforce Administrator Certification

Advanced Admin Certification (a plus)

Job description

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Salesforce Administrator, london (city of london)

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Client:

Savant Recruitment Experts

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

22.08.2025

Expiry Date:

06.10.2025

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Job Description:

Salesforce Administrator - Service Cloud

Location: London : (Hybrid: 2 days office-based, 3 days remote)

Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered)

Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have).

Key Responsibilities:

• Support Service desk team for any Level 3 issues
• Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals
• Administer users, roles, profiles, and security settings
• Create reports and dashboards
• Maintain data quality through cleansing and de-duplication
• Environment refresh activities
• Collaborate on integrations and AppExchange implementations (if any)
• Stay updated with Salesforce releases and recommend improvements

Requirements:

• 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have))
• Salesforce Administrator Certification (Advanced Admin a plus)
• Strong skills with automation tools (Flows, etc)
• Experience with data migration tools (Data Loader, etc.)
• Excellent communication and stakeholder management skills