Salesforce Admin: Service Cloud, Automations & Dashboards

Clark Outsourcing; Tipton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading BPO company in Tipton is looking for a skilled Salesforce Administrator to manage and optimize Salesforce Service Cloud. Ideal candidates have at least 2 years of relevant experience, strong communication skills, and proficiency in report creation. Join a vibrant workplace with outstanding benefits including health care, travel opportunities, and a variety of perks to enhance your work-life balance.

Benefits

HMO with prescription coverage

In-office swimming pool

Paid holidays

Performance appraisals

Qualifications

• Minimum of 2 years of hands-on experience as a Salesforce Administrator with Service Cloud.
• Strong understanding of Salesforce ecosystem.
• Familiarity with automation tools.

Responsibilities

• Administer and maintain Salesforce platform including user setup and security settings.
• Design, implement, manage, and test automations using Flow.
• Develop and maintain reports and dashboards.

Skills

Salesforce Service Cloud

Report and dashboard creation

Problem-solving

Communication

Data management

Tools

Jira

Asana

Apex

SOQL

Visualforce

Job description

A leading BPO company in Tipton is looking for a skilled Salesforce Administrator to manage and optimize Salesforce Service Cloud. Ideal candidates have at least 2 years of relevant experience, strong communication skills, and proficiency in report creation. Join a vibrant workplace with outstanding benefits including health care, travel opportunities, and a variety of perks to enhance your work-life balance.