Sales & Warehouse Administrator

NFP PEOPLE; Northampton; On-site; GBP 25,000 - 28,000; Full time

Job summary

A logistics company is seeking a proactive Sales & Warehouse Administrator to ensure seamless sales and warehouse operations. Responsibilities include processing orders, maintaining inventory records, and providing exceptional customer service. The ideal candidate will have experience in sales and warehouse roles, strong communication skills, and proficiency in Microsoft Office. This full-time position is based in Northampton, offering competitive salary and a supportive work environment.

Qualifications

• Experience in sales administration, warehouse coordination or a similar role.
• Strong written and verbal communication skills with attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to multitask and work effectively both independently and collaboratively.

Responsibilities

• Process customer orders, quotations, and invoices accurately.
• Liaise between the warehouse and sales team for order fulfilment.
• Maintain organised records of purchase orders and delivery notes.
• Support improvements across sales and warehouse functions.

Skills

Sales administration experience

Warehouse coordination experience

Strong written and verbal communication skills

Attention to detail

Proficiency in Microsoft Office

Ability to multitask and prioritise

Job description

Sales & Warehouse Administrator

We are seeking a proactive and detail-driven Sales and Warehouse Administrator to support smooth operations across our sales and logistics functions.

Position: Sales & Warehouse Administrator
Salary: £25000 - £28000pa DOE
Location: Northampton
Hours: 8:30am–5:30pm, with a 4:30pm finish on Fridays
Closing Date: 2nd January 2026

About the Role

As a key link between our sales team, warehouse colleagues and customers, you will play a vital role in ensuring the efficient processing of orders and maintaining accurate documentation. You’ll provide administrative support to both sales and warehouse functions, ensuring outstanding customer service and smooth day-to-day operations.

Key Responsibilities

Sales Administration

• Process customer orders, quotations and invoices accurately and promptly.
• Maintain and update customer records, pricing and product information.
• Track open orders, backorders and delivery schedules in coordination with the sales team.
• Respond to customer queries regarding product availability, order status and delivery timelines.
• Support sales campaigns, promotions and forecasting activities.

Warehouse Coordination

• Liaise between the warehouse and sales team to ensure efficient and accurate order fulfilment.
• Create and manage pick lists, packing slips and shipping documentation.
• Assist with taking deliveries and arranging pallets and consignments for dispatch.

General Administration

• Maintain organised records of purchase orders, delivery notes and stock movement.
• Support process improvements across sales and warehouse functions.
• Provide ad hoc administrative support and reporting to management.

About You

You will be organised, customer-focused and confident handling a varied workload in a fast-paced environment. You’ll bring:

• Experience in sales administration, warehouse coordination or a similar administrative role.
• Strong written and verbal communication skills and excellent attention to detail.
• Proficiency in Microsoft Office (Excel, Word and Outlook).
• The ability to multitask, prioritise effectively and work both independently and collaboratively.
• Experience within logistics, distribution, manufacturing or retail would be an advantage.

About the Organisation

You’ll join a supportive and collaborative environment where teamwork and customer service are at the heart of everything we do. This role is primarily office-based, with regular interaction across departments and occasional presence in the warehouse for coordination and stock checks.

Other roles you may have experience of could include:

• Sales Administrator
• Logistics Administrator
• Warehouse Coordinator
• Operations Administrator
• Order Processor
• Customer Service Administrator
• Office Administrator
• Supply Chain Assistant
• Dispatch Administrator