Sales Team Performance Manager

Travel Trade Recruitment; England; Hybrid; GBP 50,000; Full time

Job summary

A recruiting firm in the travel sector is seeking an experienced International Sales Team Performance Manager to drive and support sales team performance. You will manage daily activities, develop sales strategies, and work closely with internal stakeholders. The ideal candidate has over 2 years of experience in sales management, particularly in travel or education, and is proficient in using CRM systems, especially Salesforce. This is a hybrid role based in Central London, offering a competitive salary of £50,000.

Qualifications

• 2+ years of experience in a similar role, preferably in the education, travel, or tourism sectors.
• Track record in Sales Team Management with emphasis on systematic Sales disciplines.
• Experience in managing remote‑located Sales team members.

Responsibilities

• Manage and drive day‑to‑day Sales Team activity.
• Support Sales planning to achieve KPIs and produce clear Sales Plans.
• Design and implement a tiered account‑management regime.

Skills

Sales management

CRM usage (Salesforce)

Coaching and development

Stakeholder engagement

Tools

Salesforce

Job description

A fantastic new role International Sales Team Performance Manager

The International Sales Performance Manager is a critical role in driving, supporting, and improving the performance of the Sales Teams, in revenue, margin, activity and accountability, the last through clear targeting and reporting of performance. It requires a professional, well‑designed, and systematic approach to Sales Management and hence to Sales Team activity. A "player‑manager" role is expected, at least initially, to drive the team and to demonstrate the benefits of a more rigorous approach to a team that already comprises experienced people, combining firmness and diplomacy in introducing new activities and disciplines. Confidence with a professional CRM (Salesforce) as a tool for management and reporting will also be essential. A key factor for success will be effective engagement with other stakeholders, including IT/Digital transformation, to optimise technology use and marketing for sales support and campaign activity.

Responsibilities

• Manage, support, and drive day‑to‑day Sales Team activity
• Develop and support Sales planning to achieve agreed KPIs, producing clear forward Sales Plans for each Business Development Manager engaged in sales to agents, including overseas travel
• Both individually and through the team, develop and grow current key accounts; also target and win new accounts capable of becoming key accounts
• Design and implement a tiered account‑management regime, ensuring proportionate attention to different levels of account
• Design, propose and implement professional monthly reporting, both in terms of quantitative achievement and supporting narrative and learnings
• Carry out and document monthly 121 meetings, to track activity, agree future activities and coach as needed
• Manage the Direct Sales team, ensuring optimal leads exploitation
• Continually develop the Direct Sales process, working with IT (Digital Transformation) and Marketing to optimise the customer experience, leveraging technology as required
• Input to group Sales Strategy, planning, budgeting and forecasting
• Be an effective, proactive conduit and coach for structured and action‑oriented field sales feedback and learning into Executive management and the Marketing team

Experience needed

• 2+ years of experience in a similar role, preferably in the education, travel, or tourism sectors.
• Track record in Sales Team Management, with an emphasis on professional, systematic Sales disciplines.
• Evidence of prior success in coaching and development of individuals, in office and in field.
• Experience in using, fully adopting, and developing CRM systems as a foundation discipline for Sales Management.
• Experience in using CRM (Salesforce ideally).
• Experience in managing remote‑located Sales team members.
• Evidence of effective internal stakeholder engagement in pursuit of role objectives.
• Confident in creating and delivering professional presentations and management reports to senior management.

This role is Hybrid in Central London – Salary £50,000

Interested? Apply here or email your CV to [e-mail]