Sales Team Member

Clarks; Southampton; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Clarks, a heritage footwear brand, is hiring a Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience.

You will contribute to in-store sales, meet set KPI targets, stay current on product knowledge, maintain high retail standards, and support stockroom and cash procedures while upholding brand guidelines.

Join a team that values service, integrity, and customer satisfaction, with opportunities for training and progression within a global business.

Qualifications

• Retail experience with a customer-focused approach.
• Excellent communication and a friendly, confident manner.
• Ability to work toward targets and KPIs.

Responsibilities

• Deliver an exceptional store experience and drive sales to meet KPI targets set by the management team.
• Maintain high retail standards, keep knowledge up-to-date on products and brand guidelines, and keep the sales floor and stockroom organized.
• Adhere to Health & Safety, cash handling, and security procedures at all times.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Join us at Clarks, where we’ve been creating quality footwear for over 200 years. We’re looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.

About the role

To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.

What you’ll do

• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.

At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks

Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.

Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.

Progress is woven into our DNA. Whether we’re pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.

Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.