Sales Support Specialist — Customer Delivery & Coordination

Wolseley UK; Burton upon Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist trade merchant is looking for a Sales Support Coordinator in Burton upon Trent. In this full-time role, you will manage customer orders and serve as the main contact for customer communications. The ideal candidate will possess excellent organizational skills and a proven background in customer service. This position offers a competitive salary and great benefits including a pension scheme and health support.

Benefits

Competitive salary

Bonus opportunities

Generous pension scheme

Annual leave

Access to healthcare

Discounts through various platforms

Responsibilities

• Manage customer orders professionally to meet expectations.
• Be the main point of contact for customers and manage communication.
• Resolve issues with projects effectively.
• Provide customers with clear communication regarding deliveries and updates.
• Organize stock in a timely manner for customer call-offs.
• Manage call-offs to meet delivery expectations.

Skills

Customer focused

Problem solving

PC literate

Excellent communication skills

Excellent organizational skills

Excellent administration skills

Experience in a pressurized environment

Proven customer service background

Job description

A leading specialist trade merchant is looking for a Sales Support Coordinator in Burton upon Trent. In this full-time role, you will manage customer orders and serve as the main contact for customer communications. The ideal candidate will possess excellent organizational skills and a proven background in customer service. This position offers a competitive salary and great benefits including a pension scheme and health support.