Sales Support Representative

Eaton; Slough; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading power management company is seeking two Sales Support Representatives for their Slough office. In this hybrid role, you will support sales teams, ensuring efficient operations and enhancing customer experiences. Ideal candidates are organized, proactive, and have experience in a B2B environment. Strong communication and tech skills are essential for success.

Qualifications

• Experience in a B2B or sales support environment.
• Organised, proactive, and able to juggle multiple tasks.
• Curious and eager to learn.

Responsibilities

• Handling queries from sales teams and customers.
• Updating and maintaining CRM data.
• Organising sales meetings, events, and customer visits.
• Supporting tender documentation and quote generation.
• Following up on escalations and delivery timelines.
• Managing customer returns and internal processes.
• Providing insightful sales and customer reporting.
• Supporting the Slough sales office with inbound calls, post, and general admin.

Skills

Customer experience focus

Strong communication skills

Organisational skills

Proactive mindset

Resilience

Tech-savvy

Tools

Microsoft Office

SAP

Job description

Overview

At Eaton, we power what matters by supporting our sales teams to focus on building relationships and closing deals. We’re looking for two Sales Support Representatives to join our dynamic UK team. You’ll be the engine behind our sales force, ensuring smooth operations, seamless customer experiences, and efficient processes that help drive growth. This is a Hybrid role with 3 days working from our office in Slough.

Responsibilities

• Handling queries from sales teams and customers
• Updating and maintaining CRM data
• Organising sales meetings, events, and customer visits
• Supporting tender documentation and quote generation
• Following up on escalations and delivery timelines
• Managing customer returns and internal processes
• Providing insightful sales and customer reporting
• Supporting the Slough sales office with inbound calls, post, and general admin

Qualifications

• Experience in a B2B or sales support environment
• Skills: Passion for increasing customer experience and strong communication skills
• Organised, proactive, and able to juggle multiple tasks
• Resilient and comfortable handling challenging conversations
• Curious and eager to learn
• Tech-savvy - comfortable with Microsoft Office; SAP would be an advantage