Sales Support Manager

Holden Jones; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a Sales Support Manager to enhance sales processes and team efficiency. The role involves leading the sales administration team, developing sales support initiatives, and ensuring seamless communication with various departments. The ideal candidate will have experience in managing teams and a strong understanding of sales operations. This position offers the opportunity to contribute significantly to customer relationship management and overall sales efficiency.

Qualifications

• Experience in leading and developing sales administration teams.
• Strong understanding of sales processes and ERP systems.
• Excellent communication skills for cross-department collaboration.

Responsibilities

• Lead and mentor the sales administration team.
• Support the Sales Director with administration and reporting.
• Implement strategic sales support initiatives.
• Manage customer freight costing and pricing.

Job description

The Sales Support Manager is responsible for overseeing and optimising sales administration team processes, ensuring seamless communication between sales, marketing, operational and finance teams. The position will play a crucial role in enhancing customer relationships, supporting financial transactions related to sales, and contributing to the overall efficiency of the sales function. Amore detailed remit is as follows :

Key Responsibilities

• Lead, develop, and mentor the sales administration team, including recruitment, onboarding, training, and performance management
• Support the Sales Director and Managers across the territories with day-to-day sales administration and reporting
• Implementing strategic sales support initiatives
• Attend sales meetings to report key sales information
• Manage customer freight costing.
• Track and report on KPIs and support ISO compliance
• Approve commission statements and oversee their accuracy and timely processing including to 3rd parties
• Manage customer price lists, discounts and payment terms
• Pursue outstanding payments and oversee credit limit monitoring
• Oversee month and year-end sales ledger tasks
• Review and process incoming sales orders for accuracy and completeness
• Key user for sales-related ERP processes, supporting data integrity, reporting accuracy, and system improvements.
• Collaborate with warehouse and production teams ...