Sales Support Executive

Dovetail HRS; Newbury; On-site; GBP 30,000 - 35,000; Full time

Job summary

A dynamic sales support provider in Newbury is seeking a proactive Sales Support Executive to enhance their sales operations. The role involves managing customer interactions, providing administrative support, and working closely with the external sales team. Ideal candidates will possess strong communication skills and a minimum of two years' sales office experience. This position offers a competitive salary and opportunities for career development.

Benefits

Competitive salary

Workplace pension

Comprehensive training

Opportunities for career development

Qualifications

• Minimum of two years' experience working in a sales office environment.
• Good organisational skills and the ability to prioritise tasks effectively.
• Strong communication skills, both verbal and written.

Responsibilities

• Manage inbound sales calls with professionalism.
• Support the external sales team by identifying new sales opportunities.
• Provide accurate product information and support to customers.

Skills

Sales support experience

Organizational skills

Communication skills

Customer-focused attitude

Proficiency in office software

Job description

Role: Sales Support Executive

Job Type: Full Time & Permanent

Location: Newbury

Salary: £30,000 - £35,000 Negotiable - Plus bonus

We are looking for a proactive and detail-oriented Sales Support Executive to join our clients team, based in Newbury. In this role, the Sales Support Executive will provide exceptional administrative and customer support to ensure the smooth operation of their sales processes. You will play a vital role in supporting the external sales team, managing customer relationships, and maintaining efficient sales administration practices. Attention to detail, managing the sales process and order processing is vital to the success of this role. You will need to build relationships with customers that call in and answer sales queries taking a methodical approach.

Key Responsibilities

• Manage inbound sales calls with professionalism, enthusiasm, and a customer-first approach.
• Support the external sales team by identifying and highlighting new sales opportunities.
• Provide accurate product information and timely support to customers.
• Accurately process and manage customer orders from quotation to completion.
• Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date.
• Collaborate with internal departments to resolve customer queries and ensure seamless communication.
• Assist in achieving company targets through efficient administrative support and proactive customer engagement.
• Prepare reports and documentation to support the sales team's activities.

Essential Skills

• Minimum of two years' experience working in a sales office environment.
• Good organisational skills and the ability to prioritise tasks effectively.
• Strong communication skills, both verbal and written.
• Confident telephone manner and customer-focused attitude.
• Proficiency in using office software and CRM systems.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary.
• Workplace pension.
• Comprehensive training provided.
• Opportunities for career development and progression.

Does this role sound like you? Then we would love to hear from you - please email us your CV or call us today for more details and to apply.