Sales Support Executive

The Recruitment Group; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in Moreton-in-Marsh is seeking a proactive Sales Support Executive to join their busy Sales team. This role involves managing customer enquiries, preparing quotations, and supporting the external sales team. Ideal candidates will have strong communication and organisational skills, along with a customer service mindset. Prior experience in sales support or administration is desirable. The role offers an opportunity to thrive in a fast-paced environment while providing essential support to sales activities.

Qualifications

• Strong customer service mindset and confident communication skills.
• Excellent organisational skills with the ability to multitask.
• Great attention to detail in all tasks.

Responsibilities

• Act as the first point of contact for incoming calls and emails.
• Prepare and send quotations and tenders.
• Track sales orders through to fulfilment.

Skills

Customer service mindset

Confident communication skills

Organisational skills

Attention to detail

Knowledge of Microsoft Office

Team player

Tools

Microsoft Excel

Microsoft Outlook

Job description

We're looking for a proactive and detail-oriented Sales Support Executive to join a busy Sales team in Moreton-in-Marsh. In this role, you'll provide essential support to the external sales team by managing customer enquiries, preparing quotations, and ensuring a smooth order process from start to finish. You'll play a key part in delivering exceptional customer service while helping our salespeople spend more time with customers in the field.

What You'll Be Doing

• Act as the first point of contact for incoming calls and emails from customers.
• Prepare and send quotations, tenders, and follow‑ups.
• Track sales orders through to fulfilment, liaising with Procurement, Operations, and other departments as needed.
• Keep the CRM system updated with accurate customer and project information.
• Proactively follow up on outstanding or lapsed enquiries.
• Assist with scheduling and appointment booking for the sales team.
• Manage the showroom rota and occasionally support customer visits.
• Provide holiday and sickness cover within the sales office when required.

Qualifications and Skills

• A strong customer service mindset and confident communication skills.
• Excellent organisational skills with the ability to multitask and prioritise effectively.
• Great attention to detail and accuracy in all tasks.
• Good working knowledge of Microsoft Office, especially Outlook and Excel.
• A positive, enthusiastic approach and a genuine interest in supporting sales success.
• Experience of working closely with others as part of a supportive team.

We're looking for someone who thrives in a fast‑paced, customer‑focused environment and enjoys working as part of a collaborative team.

We are keen to candidates who have previous experience in a Sales Support, Sales Administration, or Executive Assistant role.

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For more information and to apply, get in touch with our Witney branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!