Sales Support Co-ordinator

Thatcham Research; Thatcham; Hybrid; GBP 33,000; Full time

Job summary

A leading automotive research organization in Thatcham is looking for a Sales Support Co-ordinator to ensure smooth sales operations and support the Sales Manager. The ideal candidate will have sales support experience and strong organizational skills. This role offers a competitive salary of around £32,300, along with excellent benefits and a hybrid working environment.

Benefits

10% non-contributory pension

29 days holiday plus public holidays

Group Life Assurance

Group Income Protection

Salary Sacrifice schemes

Enhanced parental leave

Financial Coaching & Wellbeing Platform

Health Cash Plan

Benenden Health Care

Reward & Recognition Programme

Discounted gym membership

Sports & Social club

Payroll charitable giving

Subsidised on-site restaurant

Free on-site parking

Qualifications

• Proven experience in a sales support or administrative role.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent communication skills and attention to detail.
• Proficiency in MS Office and CRM systems.
• A proactive problem-solver who thrives in a collaborative environment.

Responsibilities

• Support the Sales Manager with day-to-day sales operations and administrative tasks.
• Coordinate sales activities and ensure smooth communication between internal teams and external clients.
• Prepare accurate automotive sales quotations and manage CRM data for consistency.
• Assist with opportunity pipeline management and contribute to achieving revenue targets.
• Build strong relationships across the business and with customers to ensure satisfaction and operational efficiency.

Job description

Sales Support Co-ordinator | Circa £32,300 negotiable + excellent benefits | 6-month FTC | Hybrid

Are you highly organised, detail-oriented, and passionate about delivering exceptional customer experiences? Join Thatcham Research as a Sales Support Co‑ordinator and play a pivotal role in driving commercial success across the automotive sector.

In this role, you’ll be the go‑to person for ensuring smooth sales operations, supporting the Sales Manager, and keeping everything running like clockwork. From managing CRM data and preparing accurate quotations to coordinating activities across teams, you’ll play a vital part in driving commercial success.

We offer a supportive environment, opportunities for growth, and the chance to make a real impact.

Ready to take the next step? Apply today and help us deliver excellence to our customers.

As the Sales Support Co‑ordinator, you will:

• Support the Sales Manager with day‑to‑day sales operations and administrative tasks.
• Coordinate sales activities and ensure smooth communication between internal teams and external clients.
• Prepare accurate automotive sales quotations and manage CRM data for consistency.
• Assist with opportunity pipeline management and contribute to achieving revenue targets.
• Build strong relationships across the business and with customers to ensure satisfaction and operational efficiency.

Skills & experience that will set you up for success in this role:

• Proven experience in a sales support or administrative role.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent communication skills and attention to detail.
• Proficiency in MS Office and CRM systems.
• A proactive problem‑solver who thrives in a collaborative environment.

Why Thatcham Research?

Join a purpose‑driven organisation at the forefront of automotive and insurance innovation. You’ll work with passionate experts, contribute to industry‑shaping initiatives, and help deliver real value to our Members and Customers.

Did you know...

Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don’t apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities.

We know the perfect candidate doesn’t exist! If you think you have what it takes but don’t tick every box, we’d still encourage you to apply - it could be a perfect fit!

Perks & Benefits

Salary – Circa £32,300 negotiable dependent on skills & experience.

• 10% non‑contributory pension
• 29 days holiday (inclusive of Christmas shutdown) + public holidays
• Group Life Assurance (equal to 4 x basic salary)
• Group Income Protection (after 6 months’ service)
• Salary Sacrifice schemes (cycle to work, home & tech scheme)
• Enhanced and competitive parental leave for all parents, regardless of gender or family structure
• Moneyhealth’s Financial Coaching & Wellbeing Platform
• Health Cash Plan (cash back on eligible medical treatments)
• Benenden Health Care (opt‑in benefit)
• Reward & Recognition Programme
• Discounted gym membership
• Sports & Social club
• Payroll charitable giving
• Subsidised on‑site restaurant
• Free on‑site parking

When we work

Our standard working hours are 8:30 – 16:30 Monday – Thursday, early finish on Friday – 8:30 – 15:45 (Talk to us about flexible working if this doesn’t quite suit you – we take work‑life balance seriously!)

How we work

We understand the benefits of remote and in‑person collaboration and therefore have a hybrid working model – you’ll be expected to work from our office in Thatcham at least two days per week.

What we do

At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on‑site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry.

Our Gamston facility is one of the UK’s leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies.

Our Values

As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process.

Our Commitment to Diversity, Inclusion & Belonging

We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change.

Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging.

Recruitment process

We’re proud to manage our recruitment in‑house and believe this direct approach enables us to give you the best possible Employee Experience we can – which starts right here, your application! We’re continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus – yes, even with salary & benefits.

What can you expect from our recruitment process?

• Regular updates on the progress / outcome of your application
• An initial telephone screening call with our Recruitment Business Partner
• First interview with the hiring manager, usually via Teams
• Second/Final interview, in‑person at our office (we may give you a role specific task to present on!)
• Personalised feedback following your interview – because everyone deserves that!
• An opportunity to give us your honest feedback in a short survey on all of the above

We’re committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply.

All applicants must have Right to Work in the UK.

If you’re experiencing any issues with our career site or application from, please let us know here: [e-mail]