Sales Support Assistant

Givaudan; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global company in Milton Keynes seeks a Sales Support professional to provide excellent customer service and support project management. The ideal candidate has experience in a corporate environment and a passion for the food and beverage industry. This role involves managing customer inquiries, collaborating with account managers, and ensuring satisfaction through effective problem solving. Candidates should be detail-oriented with strong communication skills and proficient in Microsoft Office.

Qualifications

• Experience in a similar commercial role in a corporate environment.
• Passion for the food and beverage industry.
• Proficient in Excel, Word, and PowerPoint at an intermediate level.

Responsibilities

• Support project management and customer inquiries effectively.
• Collaborate with sales team to manage priorities and communications.
• Provide timely information to assist Key Account Managers.

Skills

Customer service

Communication

Problem-solving

Time management

Proactive collaboration

Attention to detail

Education

Degree or equivalent

Tools

Excel

Word

PowerPoint

Salesforce

Job description

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Do you have a passion for food and drink? Do you relish the opportunity to work as part of a dynamic and growing team? Do you have the confidence to build superior relationships with customers and internal stakeholders? Are you hardworking, proactive, and looking for the right opportunity to showcase your potential?

At Givaudan, we foster a positive environment of openness and curiosity where we craft and share innovative ideas that delight, surprise and touch everyone's lives. As a member of the expanding Sales Support team, you will be an integral part of the wider UK & Ireland commercial team providing critical business support and developing internal and external relationships. Your strong administrative, communication, problem-solving and time management skills will enable your success in this role. In addition, you will actively build and maintain professional relationships with both internal teams and customers.

If you thrive on providing superior excellence to customers, and are a self‑motivated individual that is collaborative, proactive, friendly and highly organised with great attention to detail, then this could be an excellent opportunity for you and a great role within the Global Givaudan Organisation based at our Milton Keynes office in the UK.

In this exciting and challenging role, with a ‘can do’ mind‑set you will:

• Support our Business: Responsibilities include, but are not limited to; aspects of project and brief management/co‑ordination, customer visit support, processing sample requests, trial orders and price quotations, from initiation through to completion, and ensuring system accuracy and customer and internal satisfaction throughout.
• Collaborate with Account Managers: Managing multiple competing priorities for yourself and the sales team; Communicating effectively with the teams who are often out on the road or are not UK based; Have personal leadership skills and the ability to build strong relationships across functions.
• Provide excellence to our Customers: Respond professionally to internal and external inquiries using systems knowledge, creative investigation, innovative follow up and problem solving techniques;
• Provide the business with timely information on clients’ requests, insights, and communications; Use your skills to support the Key Account Managers in delivering to our customers. You too can attend customer visits with account managers in order to learn the sales process and deepen your knowledge for future progression.

Are you someone who wants to grow and shape your own world? Who thrives in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? If this is you, then come and join us in the taste and wellbeing team - and impact your world!

Your professional profile includes :

• Educated to degree level or equivalent (preferred but not essential)
• Experience within a similar commercial role in a corporate environment.
• A passion for the food and beverage industry.
• A self starter who is proactive and collaborative in nature.
• Customer service focused with a proven ability to build and maintain internal and external relationships.
• An eye for detail with a focus on continually looking to improve areas of efficiency.
• Excellent verbal and written communication skills.

• Proficient in Excel, Word and PowerPoint (Intermediate)
• Demonstrates ability to learn quickly, work independently as well as part of a team, and work under pressure whilst prioritising to meet deadlines.
• Experience in a sales project management system such as Salesforce or similar would be an advantage, but not essential.

All applicants must have legal rights to work in the UK as Givaudan will not sponsor a work visa.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.