Sales Support Administrator & Customer Service Liaison

Specialist Recruit International; Leatherhead; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent recruitment agency in Leatherhead seeks an individual with strong administration skills and a passion for customer service. You will be integral to enhancing the sales support structure, managing client relationships, and ensuring that service level agreements are upheld. The ideal candidate will be organised, have excellent time management abilities, and possess good customer service skills. This position involves liaising with internal teams and external providers, so strong communication is essential.

Qualifications

• Strong administration skills and a passion for customer service.
• Good level of customer service skills essential.
• Able to cope well under pressure and multi-task.

Responsibilities

• Ensure all clients SLAs are upheld.
• Manage workload to ensure deadlines and customer expectations are met.
• Generate incremental business opportunities through strong customer relationships.
• Liaison with internal teams and build relationships with distributors.

Skills

Organised

Excellent time management

Customer service skills

Outlook knowledge

Word knowledge

Excel knowledge

Education

GCSE standard (Maths and English)

Job description

A prominent recruitment agency in Leatherhead seeks an individual with strong administration skills and a passion for customer service. You will be integral to enhancing the sales support structure, managing client relationships, and ensuring that service level agreements are upheld. The ideal candidate will be organised, have excellent time management abilities, and possess good customer service skills. This position involves liaising with internal teams and external providers, so strong communication is essential.