Sales Support Administrator

Foregale; Hessle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run manufacturing company in Hull, East Yorkshire, is seeking a Sales Support Administrator to assist the sales team in generating sales and managing customer orders. The ideal candidate will have experience in sales or customer service, strong organizational skills, and excellent communication abilities. Competitive salary and opportunities for training and development are offered.

Benefits

Supportive working environment

Competitive salary

Training and development opportunities

Pension scheme

Qualifications

• Previous experience in a sales or customer service role.
• Strong organizational skills and attention to detail.
• Exceptional communication and negotiation skills.

Responsibilities

• Assist the sales team to generate sales from new and existing customers.
• Handle the processing of sales quotations and customer orders.
• Respond to customer inquiries in a timely and efficient manner.

Skills

Sales experience

Customer service skills

Organizational skills

Communication skills

IT skills

Tools

OrderBook system

Microsoft Excel

Microsoft Word

Job description

Job Title: Sales Support Administrator - Roofing & Cladding / Reinforcement

Location: Hull, East Yorkshire

Hours: Monday - Friday, 8am - 5pm

Salary: Competitive salary (Negotiable depending on experience)

About the Role:

We are looking for an energetic and enthusiastic Sales Support Administrator to join our team. Foregale is a family-run company and is a leading manufacturer for the roofing and reinforcement industry with over 40 years of trading. The successful candidate will be enthusiastic and thrive under pressure in a busy environment. They will be open to learning a wide range of new skills, have a logical approach to problem-solving with excellent attention to detail.

Key Responsibilities:

• Reporting to the Sales manager you will be responsible for assisting the sales team to generate sales from new and existing customers. Your goal is to help Foregale grow.
• Order processing including handling the processing of sales quotations and customer orders, ensuring accuracy and timeliness.
• Answering calls and responding promptly and efficiently, relaying relevant messages to colleagues as necessary.
• Assisting and liaising with the sales team to help improve their productivity by contacting customers to arrange deliveries and checking order details.
• Maintaining the OrderBook computer system including keeping all files and paper-work up to date to further assist sales.
• Support in the ongoing CARES accreditation regulations for steel reinforcement.
• Supportive and communicative role with the sales team.
• Establish productive and professional relationships with customers.
• Learning and maintaining an in-depth understanding of Foregale’s products.

Skills and Experience Required:

• Previous experience in a sales or customer service role (ideally within the construction or building materials industry).
• Strong organisational skills and attention to detail.
• Exceptional communication, negotiation, and interpersonal skills with a focus on service.
• Ability to work well as part of a team and manage your time effectively.
• Excellent IT skills to enable confident use of the bespoke in house OrderBook and Opera systems after training, as well as a good understanding of general Microsoft systems such as Excel and Word.
• Self-motivated and enthusiastic.

What We Offer:

• A supportive and friendly working environment.
• Competitive salary based on experience.
• Training and development opportunities.
• Pension scheme.
• The opportunity to work for a well-established and respected company.

How to Apply:

Submit your CV and a cover letter detailing your experience and why you’re the ideal candidate for this role to: [e-mail]

Take the next step in your career – join us in shaping the future of roofing and cladding and steel reinforcement!