Sales Support Administrator

Intertek; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global quality assurance company is seeking a highly organised Sales Support professional in East Midlands. You will provide essential administrative support to sales operations, ensuring smooth processes while maintaining exceptional client relationships. Ideal candidates will have strong organisational skills, previous sales administration experience, and a customer-focused mindset. Join a dynamic team dedicated to quality and service excellence, with competitive salary and career development opportunities.

Benefits

Competitive salary / benefits

Career development opportunities

Dynamic working environment

Qualifications

• Previous experience in a sales administration or client support role.
• Ability to work independently and manage multiple priorities.
• Strong attention to detail.

Responsibilities

• Prepare and issue accurate client quotations.
• Support the sales team with quotation follow-ups.
• Liaise proactively with clients on order processing.

Skills

Strong administrative and organisational skills

Excellent communication skills

Customer-focused approach

Problem-solving mindset

Competence in MS Office

Familiarity with CRM software

Tools

MS Office

CRM software

Job description

Description

ABOUT YOU

We are seeking a highly organised and proactive individual with a passion for supporting sales teams and driving business success to join our dynamic this role youll be the backbone of our sales operations ensuring processes run smoothly clients receive exceptional service and our sales team can focus on what they do best building relationships and closing deals.

Required skills and experience :

• Strong administrative and organisational skills with high attention to detail.
• Previous experience in a sales administration or client support role.
• Excellent communication skills written and verbal.
• Competence in MS Office (particularly Excel and Word) and familiarity with CRM software.
• Ability to work independently and manage multiple priorities at once.
• Customer-focused approach with problem-solving mindset.

ABOUT THE OPPORTUNITY

You will play a key role in supporting the commercial process by providing timely and accurate quotations managing client communications and ensuring smooth operational coordination between sales delivery and customer service teams. This role is ideal for someone with strong attention to detail a service mindset and the ability to coordinate multiple tasks in a fast-paced environment.

Key activities :

• Prepare and issue accurate client quotations in line with pricing policies and commercial guidelines
• Support the sales team with timely quotation follow-ups ensuring all client queries are addressed effectively
• Maintain quotation logs and track conversions to support sales reporting and forecasting.
• Act as a key point of contact for customer enquiries relating to pricing order processing scope of work and delivery timelines
• Liaise proactively with clients to ensure they are informed of progress documentation requirements and next steps
• Support relationship-building by ensuring professional and consistent communication.
• Liaise with internal teams (e.g. Operations Delivery Technical and Customer Support) to schedule work confirm capacity and resolve any issues
• Ensure all necessary documentation and client information are accurately captured and passed to delivery teams
• Log and process client orders in our CRM system
• Maintain accurate client records quotation history and status updates in the CRM system
• Generate reports for sales performance pipeline tracking and quotation metrics as required
• Assist with proposal formatting contract preparation and tender submissions where needed

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision pace and passion. We are working to make the world Ever Better ensuring the quality safety and sustainability of products and services used by millions of people around the world.

• Competitive salary / benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race colour religion sex or national origin.

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.

Employment Type: Full-Time

Experience: years

Vacancy: 1