Sales Support Administrator

Anderson Recruitment Ltd; Cinderford; On-site; GBP 32,000 - 38,000; Full time

Job summary

A recruiting firm is seeking an organized and detail-oriented administrative support professional in Cinderford. This full-time role offers up to £38,000 per annum plus an annual bonus. Responsibilities include managing sales operations, compliance tasks, and customer service support. The ideal candidate will have previous experience in office administration, good IT skills, especially with Excel, and a customer-focused approach. Flexible working hours can be negotiated to enhance work-life balance.

Qualifications

• Previous office administration experience.
• Good level of IT literacy, particularly with Excel.
• Ability to provide exceptional customer service.

Responsibilities

• Maintain and centralise customer information.
• Handle administrative tasks related to compliance.
• Prepare hedging requests and credit line submissions.
• Produce sales reports and support monthly forecasting.
• Participate in customer calls and coordinate actions.
• Support the commercial team with customer settlements.

Skills

Organisational skills

Detail-oriented

Numerical mindset

Communication skills

Customer service

IT literacy (Excel)

Job description

Excellent opportunity to join our socially responsible client based in Cinderford that have a great working environment, along with an attractive salary and annual bonus! They really do look after their staff, and this is proven with the very low staff turnover that they have.

You will work full time from their modern offices and will become part of a closeknit and friendly team who have a positive and inclusive working environment!

You must be a highly organised, detail orientated and numerical individual and will provide essential administrative support to their Sales Manager and wider commercial team. You will be responsible for providing an efficient service for customers and internal partners by managing sales operations, compliance, customer service and day to day departmental administration.

Responsibilities:
-Maintain and centralise customer information including the creation of quotes
-Handle administrative tasks that relate to compliance needs, supporting the company’s AML procedures
-Prepare hedging requests and credit line submissions for internal approval
-Produce sales reports and support monthly sales forecasting processes.
-Participate in calls with customers, coordinating and following up actions across Sales and supporting teams
-Support the commercial team with customer settlements and payments
-Support with financial audit preparation and activities

Candidate Attributes:
-Previous office administration experience
-Good level of IT literacy, in particular with Excel, alongside excellent communication skills.
-Ability to provide exceptional customer service at all levels
-Excellent organisation skills
-Numerical mindset
-A good team player with a positive outlook

Salary: Up to £38k per annum + annual bonus
Hours: Monday – Thursday, 8:30am – 4:45pm, Friday 8:30am – 4pm (36.75 hours per week), flexibility around start and finish times can be negotiated