Sales Support Administrator

i2i Recruitment Consultancy; Cheltenham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment consultancy is seeking a Sales Support Administrator to provide essential administrative support to National Account Managers. The role involves maintaining customer records, preparing reports, and assisting with queries. Candidates should possess strong admin skills, be confident with Microsoft Office, and have good communication abilities. This is a permanent, full-time position based in Cheltenham, offering a collaborative team culture and opportunities for progression.

Benefits

25 days annual leave + Bank Holidays

Staff discount on products

Life Assurance Scheme

Discounts across high street brands

Personal Charity Support

Cycle to Work scheme

Tax-Free Childcare

Free onsite parking

Employee Savings Scheme

Qualifications

• Strong attention to detail and ability to manage multiple tasks.
• Comfortable with learning new systems and processes.
• Experience in customer service is advantageous.

Responsibilities

• Provide admin support for National Account Managers.
• Maintain accurate customer records and documents.
• Prepare agendas and reports for meetings.
• Assist with customer inquiries and requests.
• Track product delists and communicate with teams.
• Produce KPI reports and maintain internal systems.

Skills

Strong admin skills

Confident with Microsoft Office

Good communication skills

Well-organised and reliable

Positive attitude

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Sales Support Administrator

What’s in it for you?

• 25 days annual leave + Bank Holidays
• Staff discount on products
• Life Assurance Scheme
• Discounts across high street brands
• Personal Charity Support
• Cycle to Work scheme
• Tax-Free Childcare
• Free onsite parking
• Employee Savings Scheme

What You’ll Be Doing

• Provide day-to-day admin support for the National Account Managers, including diary organisation, meeting preparation and follow-up.
• Keep customer records, documents, and account information accurate and up to date.
• Prepare agendas, presentations, reports, data packs and other documents for customer meetings.
• Help respond to customer queries by gathering information from internal teams.
• Assist with sample requests, new product forms, pricing updates and product changes.
• Track product delists, replacements and order form updates.
• Produce simple KPI reports, sales summaries and other regular updates.
• Maintain spreadsheets and internal systems with customer details and activity notes.
• Monitor out-of-stocks and communicate updates to National Account Managers and customers.
• Support new account setup and ensure systems are updated correctly.
• Help gather product data sheets, allergen/nutritional info, and technical documents.
• Assist with tender admin, pricing inputs and basic project tasks as required.

What You’ll Bring

Essential

• Strong admin skills with good attention to detail.
• Confident with Microsoft Office, especially Excel and PowerPoint.
• Good communication skills and the ability to work with different departments.
• Well-organised, reliable, and able to manage several tasks at once.
• A friendly, positive attitude and willingness to support the team.
• Comfortable learning new systems and following set processes.

Nice to Have

• Experience in a National Account Support, Sales Support, or Customer Service Administrator role.
• Exposure to foodservice, FMCG or similar environments.
• Based in Cheltenham with free on-site parking
• Modern office with a collaborative team culture
• Permanent, full-time role – 40 hours per week
• Opportunity to grow in a progressive, people-focused company
• Work with a Top 50 UK employer in a fun, foodie, fast-paced culture

Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We’re committed to reviewing every application with a focus on diversity and inclusion.
While we aim to respond personally to every application, high volumes mean this isn't always possible. You will be kept informed about the progress of your application.

Interested? Send your CV to Ellie at i2i Recruitment today!
We are proud to be an equal opportunities employer and encourage applications from all suitably qualified candidates regardless of race, gender, disability, religion, belief, sexual orientation or age.
Due to the volume of applications, if you haven't heard from us within 5 working days, please consider your application unsuccessful on this occasion.

For immediate consideration send your CV to Ellie at i2i Recruitment today...