Sales Support

Orion Windows; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading home improvement company based in the UK is seeking a Sales Support Staff member to enhance customer experiences in the showroom. The ideal candidate will have a passion for customer service and strong organizational skills, although prior experience is desired, training will be provided. Join a supportive team dedicated to innovation in home improvements.

Qualifications

• Prior experience in customer service or reception roles is a plus, but full training provided.
• Strong administrative and organisational skills.
• Friendly demeanor with a professional attitude.

Responsibilities

• Greet and assist customers in the showroom.
• Provide exceptional customer service tailored to individual needs.
• Build relationships and make suitable product recommendations.
• Manage administrative tasks to keep the showroom operational.

Skills

Customer service

Organisational skills

Communication skills

Job description

Sales Support
Orion Windows
York
Full Time

About us:

Orion Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you re passionate about making a difference and want to be part of a team that values your ideas and hard work, we d love to hear from you.

About the role:

As our Sales Support Staff, you ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here s what your role entails:

• Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay Organised: Handle administrative tasks and keep our showroom running smoothly.

Who we re Looking For:

We re seeking someone who is passionate about customer service and has strong organisational skills. Here s what we re looking for:

• Previous experience in reception or customer service roles in a showroom is ideal however full training will be provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.

Ready to Join Our Team?

If you re excited about becoming part of our growing company and contributing to our success, we d love to hear from you! Please submit your CV.

Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can t wait to welcome you on board!

INDLS