Sales Support

Orion Windows; Clifton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading home improvement company in Clifton is seeking a dedicated Sales Support Staff member to provide exceptional customer service and ensure a welcoming environment in the showroom. The ideal candidate should have a passion for customer service, strong organizational skills, and a friendly demeanor. Training will be provided, making this a great opportunity for individuals looking to grow in a supportive environment.

Qualifications

• Previous experience in reception or customer service roles is ideal.
• Excellent administrative and organizational abilities required.
• Friendly and approachable demeanor expected.

Responsibilities

• Welcome and assist customers in the showroom.
• Deliver exceptional customer service.
• Build strong relationships with customers.
• Handle administrative tasks to keep the showroom running smoothly.

Skills

Customer service experience

Organizational skills

Friendly and professional demeanor

Job description

About us

Orion Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you're passionate about making a difference and want to be part of a team that values your ideas and hard work, we'd love to hear from you.

About the role

As our Sales Support Staff, you'll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:

• Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay Organised: Handle administrative tasks and keep our showroom running smoothly.

Who we\'re looking for

We\'re seeking someone who is passionate about customer service and has strong organisational skills. Here\'s what we\'re looking for:

• Previous experience in reception or customer service roles in a showroom is ideal - however full training will be provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.

Ready to Join Our Team?

If you\'re excited about becoming part of our growing company and contributing to our success, we\'d love to hear from you! Please submit your CV.

Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can\'t wait to welcome you on board!

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