Sales & Strategic Account Manager - UK Cyber & ICT Services

MASS; City Of London; Remote; GBP 70,000 - 75,000; Full time

Job summary

A global technology company is seeking a Sales & Strategic Account Manager to grow relationships in the Defence and Government sectors. You will work on identifying opportunities in cyber resilience and ICT managed services. The ideal candidate will have a strong understanding of Defence environments and customer management experience. This role offers a competitive salary and benefits, with remote work options available.

Benefits

25 days annual leave

Private Medical & Dental Insurance

Continuous Professional Development

Electric/Hybrid car leasing

Annual Wellness Allowance

Qualifications

• Experience in customer-facing positions within Defence or Secure ICT.
• Ability to understand complex requirements and convey solutions to varying audiences.

Responsibilities

• Develop account plans for Defence and Government customers.
• Identify opportunities in cyber resilience and ICT managed services.
• Represent MASS at meetings, industry events, and maintain awareness of customer priorities.

Skills

Understanding of Defence contractors

Business Development or Account Management experience

Job description

Sales & Strategic Account Manager UK Cyber & ICT Services Remote Full Time

Salary: £70,000 £75,000 + Location: Remote - (Likely 3 4 days at MASS or Customer sites)

Benefits include:

25 days annual leave (inclusive of up to 3 days December shutdown) • Buy or sell up to 5 days leave • Two pension schemes • Private Medical & Dental Insurance • Life Assurance (4 x salary) • Save and share schemes • Electric/Hybrid car leasing • Cycle to work • Retail discounts • Continuous Professional Development • Annual Wellness Allowance

Help shape the digital and cyber capabilities that keep the UK secure

We re looking for a strategic, customer-focused individual to lead and grow our relationships across the Cyber and ICT domains.

As Strategic Account Manager, you ll work closely with Defence and Government customers to identify, develop and deliver opportunities that strengthen national resilience. You ll represent MASS s capabilities in cyber security and ICT managed services, ensuring we remain a trusted partner for secure, integrated and mission-critical solutions.

If you have a strong understanding of Defence and Government environments and the ability to turn insight into opportunity, this is a chance to influence meaningful, long-term outcomes.

What you ll be doing

In this role, you ll take ownership of key customer relationships within Defence and Government, developing account plans that build on existing partnerships and uncover new areas for collaboration.

You ll identify and qualify opportunities in cyber resilience and ICT managed services, ensuring MASS s expertise and innovation are positioned effectively. Working alongside technical, delivery and bid teams, you ll help shape solutions that meet complex customer needs and secure tangible growth.

You ll represent MASS at meetings, industry events and briefings, maintaining strong situational awareness of customer priorities and emerging funding streams. Throughout, you ll ensure accurate reporting of account performance and forecasts, aligning your activities with MASS s strategic direction and values.

The invaluable experience you ll bring, to help us achieve more

We re expecting that you ve been in this kind of customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to a mixed audience of varying technical abilities:

Essential

• Understanding of and working knowledge of Defence contractors, MOD entities and associated Government agencies.
• Experience of Business Development or Account Management in Defence or Secure ICT.

Desirable

• Familiarity with digital service delivery models and managed service frameworks.

Our non-negotiables:

• A UK National and eligible to work in the UK
• Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance

Due to the highly secure nature of the projects that you will be involved with, you must be:

Interviews:

First round interviews will be conducted via Teams throughout November, with final round interviews will be conducted during the second week of December.

Who is MASS?

MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.

We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply today

to see how working for MASS could work for you!