Sales & Strategic Account Manager - Primes

MASS; City Of London; Remote; GBP 70,000 - 75,000; Full time

Job summary

A global technology company is seeking a Sales & Strategic Account Manager to engage with major Defence Primes in the UK. This remote position requires building long-term relationships that drive sustainable growth, creating account plans, and representing the company at industry events. Ideal candidates will have a deep understanding of the UK Defence sector and experience in managing strategic relationships.

Benefits

25 days annual leave

Buy or sell up to 5 days leave

Two pension schemes

Private Medical & Dental Insurance

Life Assurance (4 x salary)

Save and share schemes

Electric/Hybrid car leasing

Cycle to work

Retail discounts

Continuous Professional Development

Annual Wellness Allowance

Qualifications

• Experience in a customer-facing position with complex requirements.
• Ability to convey complex solutions to varying technical audiences.

Responsibilities

• Lead engagement with major Defence Primes and strategic partners.
• Create and deliver account plans aligned with strategic priorities.
• Represent MASS at external meetings and industry events.

Skills

Knowledge and understanding of the UK Defence domain

Experience in managing strategic customer or partner relationships

Job description

Sales & Strategic Account Manager (Primes) Remote Perm Full Time

Salary: £70,000 £75,000 +

Location: Remote - (Likely 3 4 days at MASS or Customer sites)

Benefits include:

• 25 days annual leave (inclusive of up to 3 days December shutdown)
• Buy or sell up to 5 days leave
• Two pension schemes
• Private Medical & Dental Insurance
• Life Assurance (4 x salary)
• Save and share schemes
• Electric/Hybrid car leasing
• Cycle to work
• Retail discounts
• Continuous Professional Development
• Annual Wellness Allowance

Shape the relationships that define our future success

We re looking for a commercially driven, relationship-focused individual to lead our engagement with the UK s major Defence Primes and strategic partners.

Known internally as the Sales & Strategic Account Manager (Primes), you ll represent the full breadth of MASS s products and capabilities; from cyber and data services to world‑leading electronic warfare solutions, innovative software development to highly secure ICT services and training delivery. You ll play a central role in developing trusted partnerships, positioning MASS as a key collaborator and delivery partner in secure, complex programmes across Defence and Government.

If you have a deep understanding of how Defence organisations buy, partner and innovate, and you thrive on turning relationships into tangible business opportunities, this role offers the chance to make a visible, strategic impact.

What you ll be doing

In this role, you ll lead MASS s engagement with major Defence Primes and strategic industry partners, building long‑term, trusted relationships that unlock sustainable growth.

You ll create and deliver account plans that align with MASS s strategic priorities, ensuring our propositions are clearly positioned across all capability areas. Working closely with Business Development Managers, delivery teams and senior leaders, you ll shape campaigns, lead capture activities and identify opportunities that fit MASS s strengths.

You ll represent MASS externally at meetings, industry events and exhibitions, ensuring our voice is heard and our value recognised. Internally, you ll manage the flow of information on key accounts, maintaining accurate forecasts, stakeholder maps and capture plans.

Ultimately, you ll connect opportunity with capability, helping to grow MASS s reputation and influence across the Defence ecosystem.

The invaluable experience you ll bring, to help us achieve more

We re expecting that you ve been in this kind of customer‑facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to a mixed audience of varying technical abilities:

Essential

• Knowledge and understanding of the UK Defence domain.
• Experience in managing strategic customer or partner relationships.

Desirable

• Experience of Business Development and Account Management within Defence markets.
• Understanding of UK Defence Primes and MOD procurement frameworks.
• Experience coordinating multi‑capability opportunities across business areas.

Our non‑negotiables:

Due to the highly secure nature of the projects that you will be involved with, you must be:

• A UK National and eligible to work in the UK
• Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance

Interviews:

First round interviews will be conducted via Teams throughout November, with final round interviews will be conducted during the second week of December.

Who is MASS?

MASS is an independent, global technology company, trusted by highly‑secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.

We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply today

To see how working for MASS could work for you!