Sales Specialist – AI Products

Kpler; Greater London; Híbrido; GBP 70 000 - 110 000; Tempo integral

Resumo da oferta

Kpler is seeking a technically minded Sales Specialist – AI Products to demonstrate and enable adoption of AI offerings globally. You will partner with prospects and customers, run workshops, showcase MCP server and AI Assistant, and guide integrations into Claude, ChatGPT and BI platforms.

You will shape the technical narrative, address security concerns, and help articulate ROI while supporting commercial discussions and roadmap feedback.

Qualificações

• 5+ years' experience in a customer-facing technical role with commercial focus.
• Hands-on experience with LLM products, prompting and workflows.
• Strong API knowledge including REST, authentication and rate limits.
• Comfortable using Python or notebooks to prototype demos.
• Excellent presentation and communication for technical and executive audiences.
• Strong commercial awareness, pricing discussions and ROI storytelling.
• Experience with technical integrations and cross-functional teams.
• Excellent written and spoken English.
• Proactive, curious and customer-focused with ability to translate tech into business value.

Responsabilidades

• Deliver discovery-led demonstrations of AI products to stakeholders from analysts to C-level.
• Design and run hands-on workshops, identify use cases and develop prompts/workflows.
• Develop reusable workshop formats and materials for consistent adoption.
• Own the technical narrative around MCP server, including integrations and data access.
• Support customers integrating MCP into Claude, ChatGPT, Copilot Studio and BI tools.
• Collaborate with Account Executives to support trials, evaluations and PoCs.
• Contribute to pricing discussions and ROI-based value propositions.
• Gather customer feedback to influence product roadmap and address blockers.
• Work with Engineering, Product and Marketing to create customer-facing content.

Conhecimentos

LLM products

API knowledge

Python

Presentation skills

Commercial awareness

Cross-functional collaboration

English proficiency

Ferramentas

REST APIs

Python

Descrição da oferta de emprego

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

Kpler's AI products are changing how commodity and maritime professionals access and interpret market intelligence. Through our AI surfaces, MCP server, which can be used within tools such as Claude, ChatGPT and enterprise copilots, and our AI Assistant embedded in the Kpler terminal, customers can ask questions in natural language and receive analysis grounded in Kpler data.

We are looking for a technically minded, customer-facing Sales Specialist – AI Products to support the adoption and growth of Kpler's AI offering globally. You will work closely with prospects and existing customers, demonstrating how our AI products can address their specific needs, integrate into their existing technology environments and deliver tangible commercial value.

Acting as the technical counterpart to our Commercial teams, you will lead customer demonstrations, design and deliver workshops, support integrations and help customers understand the capabilities, value and security of our AI products. You will also play an important role in shaping the AI product roadmap through direct customer feedback and market insights.

Key Responsibilities

• Deliver discovery-led, tailored demonstrations of Kpler's AI Assistant and MCP server to prospective and existing customers, engaging stakeholders from analysts through to C-level executives.
• Design and deliver hands-on customer workshops, identifying relevant use cases, developing tailored prompts and workflows, and supporting ongoing adoption through customer enablement.
• Develop reusable workshop formats, demonstration materials and prompt libraries to support consistent customer engagement and product adoption.
• Own the technical narrative around Kpler's MCP server, clearly explaining tool calling, authentication, single sign-on (SSO), integrations, data scoping and permissions, including how customer data is accessed and protected.
• Support customers with integrating Kpler's MCP into their existing technology environments, including Claude, ChatGPT, Microsoft Copilot Studio, internal agents, notebooks and BI platforms.
• Work closely with Account Executives and Customer Success teams to support customer evaluations, trials and proof-of-concept engagements, helping address technical questions and remove barriers to adoption.
• Support commercial discussions around AI product packaging, pricing and value propositions, building compelling ROI cases and confidently addressing customer objections.
• Gather and communicate structured customer feedback to the AI Product team, identifying product gaps, technical blockers, integration challenges and opportunities to influence the product roadmap.
• Collaborate with Engineering, Product and Marketing teams to resolve technical challenges, develop customer-facing content and support AI product education across the business.
• Contribute to pipeline development through account and stakeholder mapping, opportunity qualification, industry events and customer engagement.

Skills and Experience

• 5+ years' experience in a customer-facing technical role, such as Sales Engineering, Solutions Consulting, Technical Account Management or a technical analyst position with a strong commercial focus.
• Hands-on experience with Large Language Model (LLM) products, including prompting, agentic workflows, tool calling and an understanding of model limitations and context management.
• Strong API knowledge, including REST, authentication methods and rate limits, with the ability to read and troubleshoot technical documentation.
• Comfortable using Python or notebooks to prototype demonstrations and explore technical use cases.
• Excellent presentation and communication skills, with the ability to engage confidently with both technical audiences and senior business stakeholders.
• Strong commercial awareness, with the ability to articulate product value, support pricing discussions and build compelling business cases and ROI propositions.
• Experience supporting technical integrations and working with cross-functional teams, including Product and Engineering.
• Excellent written and spoken English.
• A proactive, curious and customer-focused approach, with the ability to translate complex technical concepts into clear, practical business value.

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We buildtogether

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

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