Sales & Service Associate

Jewells; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A jewellery retailer in Greater London seeks a Full-Time Sales & Service Associate to assist customers with jewellery styling and piercings. The ideal candidate is energetic, passionate about fashion, and enjoys working in a busy retail space. Full training to become a certified piercer is provided. Benefits include a competitive salary, jewellery allowance, and career growth opportunities.

Benefits

Competitive salary + commission

Fully paid piercing training

Jewellery allowance

Team discounts

Career growth opportunities

Birthday day off

Qualifications

• Passionate about jewellery and fashion.
• Confident personality; enjoys hitting sales targets.
• Open to training and becoming an accredited piercer.

Responsibilities

• Assist customers in styling and selling jewellery.
• Deliver safe, professional piercings after training.
• Drive sales and meet KPIs.

Skills

Sales-driven

Customer service

Fashion knowledge

Team player

Job description

WESTFIELD LONDON, WHITE CITY– FULL TIME / ONSITE

At JEWELLS, we believe jewellery should be fun, expressive, and all about YOU.

We’re looking for a Full-Time Sales & Service Associate (40 hours per week) to join our team. You’ll be right at the heart of the action—styling customers on the shop floor, creating

personalised piercing experiences in our studio and making every visit memorable.✨

No piercing experience? No worries! We’ll give you full, accredited training to become a certified

piercer. What we’re really after is someone who loves people, thrives in a busy retail space, and brings plenty of energy to the team.

What You’ll Be Doing:

Style & sell – Assist customers with discovering their perfect jewellery and create stacks they’ll love.

Pierce with care – Deliver safe, professional piercings (don’t worry, we’ll train you up!).

Make it personal – Build connections, give styling advice, and make every visit feel

special.

Hit those goals – Drive sales and KPIs to enjoy being rewarded when you and the team succeed.

Keep it smooth – Manage appointments, guide customers through aftercare, and keep our store looking fab.

What We’re Looking For:

• Someone who’s passionate about jewellery, fashion, and people.
• A confident, sales-driven personality who enjoys hitting targets.
• A fast learner, open to training and excited to become an accredited piercer.
• Full-time availability (40 hours a week), including evenings and weekends.
• A positive team player who thrives in a busy, fun retail environment.

Why You’ll Love Working With Us:

• Competitive salary + commission.
• Fully paid, accredited piercing training (we’ll set you up for success!).
• Jewellery allowance, team discounts, and team competitions.
• Career growth in a fast-expanding global brand.
• A birthday day off—because everyone deserves to sparkle on their big day.