Sales Operations Manager

NSC Global; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT services provider in London is seeking a Sales Operations Manager to drive global sales efficiency. The ideal candidate has proven experience in B2B environments and strong analytical skills, particularly in CRM systems and BI tools. This role offers the opportunity to shape operational excellence and make a substantial impact on growth.

Qualifications

• Proven experience leading Sales or Revenue Operations in a global B2B IT environment.
• Strong analytical skills with expertise in CRM systems and BI tools.
• Excellent leadership and communication skills.

Responsibilities

• Translate business strategy into measurable sales plans.
• Optimise sales processes for efficiency.
• Own CRM systems ensuring data integrity.
• Develop KPIs to monitor sales effectiveness.
• Collaborate with cross-functional teams.

Skills

Analytical skills

Process optimisation

CRM systems expertise

Communication

Stakeholder management

Tools

Power BI

Tableau

Excel

Job description

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Overview

NSC Global is a leading IT services and solutions provider, delivering technology-enabled transformation to some of the world's most recognised brands. We're transforming how businesses operate through technology and we're looking for a strategic leader to help drive our next phase of growth.

The Sales Operations Manager will lead the strategy, processes, and systems that power our global sales organisation. This role ensures our sales teams have the tools, data, and insights to hit ambitious targets and scale effectively across all channels.

Responsibilities

• Strategy & Forecasting: Translate business strategy into measurable sales plans. Lead global forecasting and reporting, providing executive insights on pipeline health and performance.
• Process Excellence: Optimise key sales processes from lead management to deal desk support, removing bottlenecks and improving efficiency.
• Technology & Data: Own CRM systems and sales analytics, ensuring data integrity and high adoption. Identify and deploy automation tools to enhance productivity.
• Leadership: Develop KPIs and dashboards to monitor sales effectiveness and guide decision-making. Lead and grow a high-performing global Sales Operations team.
• Cross-Functional Alignment: Collaborate with Finance, HR, Marketing, and Delivery to ensure seamless execution and compliance.

Qualifications

About You

• Proven experience leading Sales or Revenue Operations in a global B2B IT, Technology, or Managed Services environment.
• Strong analytical and process optimisation skills, with expertise in CRM systems and BI tools (e.g. Power BI, Tableau, Excel).
• Deep understanding of end-to-end sales processes (Lead-to-Cash).
• Excellent leadership, communication, and stakeholder management skills.

Why Join Us?

This is a rare opportunity to shape the future of a global sales organisation, driving operational excellence and sustainable growth.

Ready to make an impact?

Apply now to join NSC Global and lead sales operations at scale.