Sales Operations & Business Performance Analyst

Methods Business and Digital Technology; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT services consultancy in the UK is seeking a proactive Sales Operations & Business Performance Analyst to enhance their bidding capacity and support growth. This role involves delivering high-quality commercial data analysis and conducting market research for strategic accounts. The ideal candidate should have strong analytical skills and proficiency in tools like Excel and Power BI. A supportive and collaborative environment awaits you with numerous perks including development access and wellness programmes.

Benefits

Development access to LinkedIn Learning

Private Medical Insurance

Discretionary Company Bonus

25 days annual leave

Pension Scheme with employer contribution

Qualifications

• 0 to 4 years of relevant professional experience in a business, analytical, or consulting environment.
• Familiarity with AI tools and data automation is a strong advantage.
• High attention to detail in data sets, reports, and bid documentation.

Responsibilities

• Engage with sales managers to forecast business development and sales activities.
• Conduct in-depth market research on relevant sectors and competitors.
• Coordinate and support structured responses to customer RFIs and rate card requests.

Skills

Advanced proficiency in Microsoft Excel

Exceptional communication and presentation skills

Strong organizational skills

Collaborative, team-oriented mindset

Interest in business strategy

Tools

Power BI

SAP Analytics Cloud

Job description

About Methods:

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people‑centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses – with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public‑sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Methods is seeking a proactive, results driven individual to join our Bid Team. This role will be instrumental in increasing our bidding capacity and supporting business growth. The successful postholder will have the opportunity to work on bids of varying size, complexity and value, which focus on a broad range of services, so a flexible approach is key.

Job Purpose

Sales Operations & Business Performance Analyst is a key member of the Sales Operations & Performance team. This role supports the growth and performance of strategic accounts by delivering high-quality commercial data analysis, market intelligence, and coordinated business development support.

Working in close collaboration with Directors, Account Managers, Bid Teams, and the wider Business Development organisation, the Analyst drives insight‑led decision‑making, identifies commercial opportunities, and supports pre‑sales activities to secure new business and grow METHODS’s strategic footprint.

Main Duties and Responsibilities

1. Sales Performance, Pipeline and Forecast Analytics

• Engage with sales managers to accurately understand and forecast business development and sales activities.
• Analyse CRM data to track deal progression, pipeline health, and win/loss ratios across accounts.
• Deliver regular dashboards and ad‑hoc analysis to support Sales Directors in steering performance.

2. Strategic Account Coordination

• Assist the Account Managers in preparing and documenting regular drumbeat sessions with strategic accounts, capturing actions and follow‑ups.
• Act as a proactive connector across functions to drive account development initiatives.

3. Market & Account Analysis

• Conduct in‑depth market research on relevant sectors and competitors, including trends, growth patterns, and framework developments.
• Deliver quarterly insight reports to inform account strategies and positioning efforts.
• Track and report on upcoming contract expirations and renewal opportunities across strategic customers.

4. Business Development & RFI/RFQ Support

• Coordinate and support structured responses to customer RFIs, rate card requests, capability matrices, and pre‑qualification questionnaires.
• Collaborate with Bid Managers and Account Owners to ensure accurate and timely submission of responses.
• Maintain some documents reflecting internal skills, certifications, and service offerings.

5. Innovation & Continuous Improvement

• Investigate and pilot innovative tools or approaches (e.g., AI in bid support, data visualisation, automation of reporting).
• Deliver at least two proposals per year that streamline SalesOps workflows or enhance strategic decision‑making.
• Maintain a shared knowledge space or dashboard for commercial and account intelligence.

• Proactive self‑starter with a strong “can‑do” attitude and the ability to work independently.
• Advanced proficiency in Microsoft Excel, including use of complex formulas, pivot tables, and data visualisation tools.
• Experience with business intelligence tools such as Power BI or SAP Analytics Cloud.
• Familiarity with AI tools and data automation techniques is a strong advantage.
• 0 to 4 years of relevant professional experience in a business, analytical, or consulting environment.
• Exceptional communication and presentation skills, with the ability to translate complex data into clear, actionable insights for diverse, non‑technical audiences.
• Strong organizational skills with the proven ability to manage multiple priorities and meet tight deadlines in a fast‑paced environment.
• High attention to detail, especially in the preparation and review of data sets, reports, and bid documentation.
• Collaborative, team‑oriented mindset with demonstrated experience working across functions such as sales, marketing, and bid teams.
• Strong interest in business strategy and a solid understanding of commercial drivers in professional services industries (e.g., ITES, engineering, consulting, or technology).

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought‑provoking leadership
• A supportive and collaborative environment.

As well as this, we offer:

• Development access to LinkedIn Learning, a management development programme and training
• Wellness 24/7 confidential employee assistance programme
• Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
• Time off 25 days a year
• Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Discretionary Company Bonus based on company and individual performance
• Life Assurance of 4 times base salary
• Private Medical Insurance which is non‑contributory (spouse and dependants included)
• Worldwide Travel Insurance which is non‑contributory (spouse and dependants included)