Sales Operations Analyst

0804 Chubb Fire & Security Ltd; Lancashire; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Free onsite parking

Cycle to work

Employee referral £1000

Company pension

Life assurance 4x salary

Scholarship scheme

Discount platform

Health & wellbeing resources

Bravo Awards

Job summary

Chubb Fire & Security invites you to join as a Sales Operations Analyst, a graduate or entry-level role combining remote work with occasional meetings at our Blackburn head office. You will develop dashboards, support data accuracy, and drive operational improvements across the commercial team.

With strong analytical skills and attention to detail, you will work with Sales, Finance and Operations, leveraging Power BI and Dynamics where possible.

Qualifications

• Strong analytical and problem-solving skills.
• Good working knowledge of Microsoft Excel and other Microsoft Office applications.
• Excellent attention to detail and organisational skills.
• Strong communication skills with the ability to present information clearly.
• Ability to manage multiple tasks and priorities effectively.
• Comfortable working independently and collaboratively within a team.

Responsibilities

• Develop meaningful sales dashboards turning data into actionable insights.
• Support the sales team with data accuracy, reporting, and operational processes.
• Analyse sales trends, pipeline activity, and business performance.
• Maintain and govern key sales reporting dashboards.
• Assist with forecasting, KPI tracking, pipeline health, and sales performance reporting.
• Maintain and improve CRM & CPQ data quality and reporting standards.
• Work with internal stakeholders to identify opportunities for process improvement and operational efficiency.
• Support the administration and optimisation of sales systems and tools.
• Prepare reports and presentations for management meetings.
• Assist with ad hoc analysis and projects as required.
• Lead initiatives to simplify and standardise the commercial reporting landscape, ensuring consistent reporting practices, improved data quality, and enhanced business insight across commercial functions.

Skills

Analytical thinking

Problem solving

Excel

Attention to detail

Communication skills

Multitasking

Tools

Power BI

Microsoft Dynamics

Job description

Introduction to the Role

Looking for an opportunity within a business that offer a genuine ‘people first’ culture? As our business continues to grow, we are looking for a commercially minded Sales Operations Analyst to join our team. You will be proactive and detail-oriented to support the efficiency, reporting, and continuous improvement of our sales operations function. This role is for a graduate or entry level analyst and will play a key part in analysing sales performance, maintaining accurate data, supporting reporting processes, and helping drive operational improvements across the commercial team. You will have strong analytical skills, excellent attention to detail, and the ability to work collaboratively with stakeholders across sales, finance, and operations. Experience with Power BI and the Microsoft Dynamics platform would be beneficial, although not essential. THIS ROLE REQUIRES YOU TO HAVE THE RIGHT TO WORK IN THE UK - NO VISA SPONSORSHIP IS OFFERED. This is a hybrid role combining remote working with attendance at meetings and collaborative sessions at our head office in Blackburn as required. Candidate would ideally be based in the north-west.

Salary and Benefits

• Salary: up to £28,000 per annum DOE
• 25 days holiday, plus bank holidays
• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will be doing as a Sales Operations Analyst

• Developing meaningful sales dashboards turning data into insights that can be actions
• Support the sales team with data accuracy, reporting, and operational processes
• Analyse sales trends, pipeline activity, and business performance
• Maintain and govern key sales reporting dashboards
• Assist with forecasting, KPI tracking, pipeline health, and sales performance reporting
• Maintain and improve CRM & CPQ data quality and reporting standards
• Work with internal stakeholders to identify opportunities for process improvement and operational efficiency
• Support the administration and optimisation of sales systems and tools
• Prepare reports and presentations for management meetings
• Assist with ad hoc analysis and projects as required
• Lead initiatives to simplify and standardise the commercial reporting landscape, ensuring consistent reporting practices, improved data quality, and enhanced business insight across commercial functions

What we would like you to bring

Essential:

• Strong analytical and problem-solving skills
• Good working knowledge of Microsoft Excel and other Microsoft Office applications
• Excellent attention to detail and organisational skills
• Strong communication skills with the ability to present information clearly
• Ability to manage multiple tasks and priorities effectively
• Comfortable working independently and collaboratively within a team
• Proactive and self-motivated
• Curious mindset with a continuous improvement approach
• Strong stakeholder management skills
• Adaptable and willing to learn new systems and processes

Desirable:

• Experience using Power BI or similar BI analytics platforms
• Experience working with Microsoft Dynamics or similar CRM platforms
• Previous experience in a sales operations, business analyst, or reporting-focused role
• Understanding of sales processes, forecasting, and KPI reporting

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global APi Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. We're looking for someone who enjoys working with data, identifying trends, building reports and providing meaningful commercial insight that helps drive business decisions. If you enjoy turning data into information and information into action, we'd love to hear from you.

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.