Sales Office Manager

Blue Octopus Recruitment Limited; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a driven Sales Manager to lead their sales team and drive performance. The ideal candidate will possess strong management skills and knowledge of steels and nickel-based alloys. Responsibilities include achieving sales targets, maintaining customer service excellence, and coordinating with other departments. Competitive benefits include 33 days of holiday, a bonus scheme, and career development opportunities.

Benefits

33 days holiday including bank holidays

5% pension contribution

Bonus scheme linked to performance

Health cash plan with discounts

Access to fitness apps and local gyms

Free work wear and PPE

Opportunities for career development

Qualifications

• Experience in leading a sales team and driving performance.
• Knowledge of the industry and its markets.
• Ability to utilize CRM/ERP systems effectively.

Responsibilities

• Manage the sales team to achieve set targets and KPIs.
• Develop key accounts and customer partnerships.
• Maintain a high level of customer service.
• Liaise with other departments to ensure timely delivery.

Skills

Management and leadership capability

Product knowledge of steels and nickel-based alloys

Good verbal and written communication skills

Customer service awareness

Good organisational and planning skills

Job description

Overview

Independent Forgings and Alloys has an exciting opportunity for a committed, driven and ambitious Sales Manager to join our journey to become the number one forging company in the world.

This individual will be at the leading edge of driving our sales and commercial team to success as we look to significantly grow the company through the next 3‑5 years. This growth is being supported by a robust CAPEX plan enhancing capabilities through optimisation and automation.

Main duties of the role include:

• Achievement of set targets and KPIs aligned to business strategy and objectives.
• Manage the sales team, enabling them to generate business by converting enquiries into orders and achieving sales targets.
• Review the development of key accounts and customer partnerships to keep the team focused on key customers.
• Ensure the sales team meets departmental objectives.
• Maintain a high level of customer service through online, telephone contact and customer visits as applicable.
• Effectively develop and utilise a CRM/ERP system.
• Organise and complete induction training, annual job chats, performance management, business skill matrix, return‑to‑work interviews, and system administration.
• Maintain and review relevant sales quality procedures to meet national and international customer specifications, and meet with internal and external auditors as required.
• Maintain departmental performance in line with quality and health & safety procedures.
• Liaise with other departments (e.g., production control, technical) to ensure timely delivery to customers and decide on order priorities when needed.

Qualifications / Certifications

• Management and leadership capability.
• Product knowledge of steels and other nickel‑based alloys and their capabilities.
• Knowledge of the industry and its markets.
• Good verbal and written communication skills.
• Customer service awareness.
• Good organisational and planning skills.

About Independent Forgings

Independent Forgings and Alloys (IFA) is one of Britain’s leading independent aerospace and industrial forgers. It combines open and closed‑die forging while undertaking the whole production process from raw material to finished product in one location. Operating from a 680,000 ft² facility in Sheffield, IFA manufactures high‑integrity, open‑die and closed‑die forged components in nickel alloy, titanium, stainless steel and carbon alloys for customers and tier‑one suppliers in the aerospace, nuclear, power generation, marine and oil & gas sectors.

Why work for us?

• Holidays – 33 days holiday, including bank holidays.
• Pension scheme – 5% contribution.
• Bonus scheme linked to team and company performance.
• Westfield cash plan – level 1 health cash plan with numerous discounts and special offers (gym, online, high‑street, grocery retailers, etc.).
• Wellhub – access to various fitness apps and local gyms.
• Free work wear and PPE.
• Development – genuine opportunities to progress your career.