Sales Office Manager

BLUE OCTOPUS RECRUITMENT LTD; Sheffield; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading forge manufacturing company in Sheffield is looking for a committed Sales Manager to drive their sales team towards achieving targets and growing the business significantly over the next 3-5 years. You will be responsible for managing the sales team, focusing on key accounts and customer partnerships, while maintaining high customer service standards. The role offers a competitive package including holidays, pension contributions, and bonuses.

Benefits

33 days holiday including bank holidays

5% pension scheme contribution

Bonus scheme linked to performance

Westfield cash plan for health

Access to fitness apps and gyms

Free work wear and PPE

Genuine development opportunities

Qualifications

• Ability to manage and lead a sales team effectively.
• Knowledge of the industry and its markets.
• Experience in customer service and maintaining relationships.

Responsibilities

• Achieve set targets and KPIs aligned to business strategy.
• Manage sales team to convert enquiries into orders.
• Review development of key accounts and partnerships.
• Maintain departmental performance per quality and safety standards.

Skills

Management and leadership capability

Product knowledge of steels and nickel based alloys

Good verbal and written communication skills

Customer service awareness

Good organisational and planning skills

Job description

We have an exciting opportunity for a committed, driven and ambitious Sales Manager to join our journey to become the number one forging company in the world.

This individual will be at leading edge of driving our sales and commercial team to success as we look to significantly grow the company through next 3-5 years This growth is being supported by a robust CAPEX plan enhancing capabilities through optimisation and automation

Main duties of the role include:

• Achievement of set targets and KPI’s aligned to business strategy and objectives
• Manage the sales team allowing them to effectively generate business through the conversion of enquiries into order so achieving sales targets.
• Review the development of key accounts and customer partnerships to allow sales team to maintain focus on key customers
• Managing team to ensure that they are able to meet department objectives
• Maintaining a high level of customer service, customer liaison through online, telephone contact and customer visits when applicable
• Effective development and utilisation of CRM package/ERP System
• Organisation and completion of induction training, annual job chats, performance management, business skill matrix, return to work interviews, system administration
• Maintaining and reviewing the relevant sales quality procedures to ensure they met national and international customer specifications, meeting with internal and external auditors as required
• Maintaining departmental performance in line with Quality and Health and Safety procedures as required
• Liaison with other departments, e.g. production control and technical to maintain timely delivery to customer and decision on order priorities, if needed

Qualifications / Certifications

• Management and leadership capability ·
• Product knowledge of steels and other nickel based alloys and their capabilities
• Knowledge of the industry and its markets
• Good verbal and written communication skills ·
• Customer service awareness
• Good organisational and planning skills

About us

We are one of Britain’s leading independent aerospace and industrial forgers. The unique feature about our company is the combination of open and closed-die forging while also undertaking the whole production process from raw material to the finished product in one location. Operating from a 680 000ft2 facility in Sheffield, we manufacture high-integrity, open-die and closed-die forged components in nickel alloy, titanium, stainless steel and carbon alloys for customers and tier‑one suppliers within the aerospace, nuclear, power generation, marine as well as oil and gas sector.Why work for us? We pride ourselves on being a great place to work. As one of the UK’s leading forge manufacturing company we want to ensure that we attract, motivate and retain the best people who can deliver the best service to the company and our customers.We offer you:

• Holidays – you will have 33 days holiday, including bank holidays.
• Pension scheme – provide its employees a good foundation for the life after work and hence offers a 5% contribution.
• Bonus scheme – this is linked to team and company performance.
• Westfield cash plan –level 1 health cash plan which comes along with numerous discounts and special offers, including gym discounts, online, high street and grocery retailers and many more.
• Wellhub – access to various fitness apps and gyms in the local area.
• Free work wear and PPE.
• Development – we offer genuine development opportunities to progress your career.