Sales Manager (Meetings Incentives Conference and Events)

Hilton Worldwide, Inc.; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global hospitality company is seeking a MICE Sales Manager to enhance the hotel's market presence in Brighton. This role involves driving revenue growth, securing new business in the MICE segment, and building strong client relationships. Ideal candidates will possess excellent communication skills, a strong sales background, and a passion for customer service. Opportunities for personal development and career growth are also offered.

Benefits

Free and healthy meals when on duty

Personal development programmes

Team Member Travel Program

Holiday: 28 days including bank holidays

Discounted dental and health cover

Qualifications

• Experience in a sales role with a proven track record of closing sales.
• Flexibility to travel locally and internationally.
• Excellent grooming standards.

Responsibilities

• Drive revenue growth and position the hotel as a market leader.
• Proactively hunt new business opportunities within the MICE sector.
• Negotiate room rates, packages, and event contracts with clients.

Skills

Positive attitude

Good communication skills

Customer service commitment

Sales experience

Ability to work under pressure

Job description

Job Description – Sales Manager (Meetings Incentives Conference and Events)

Job Number: HOT0C10X

Work Locations

DoubleTree Brighton Metropole, Kings Road, Brighton, BN1 2FU

Welcome to a world of opportunities at the world's #1 best workplace, awarded by Great Place to Work & Fortune. Our spirit and passion for hospitality unite our teams to create an inclusive, positive culture aimed at achieving common goals. “To share the light and warmth of hospitality”. With amazing training, resources and support from managers and colleagues, there is always an opportunity to develop and grow.

A World of Rewards

• Free and healthy meals when on duty
• Grow your career
• Personal development programmes designed to support your career
• Chance to make a difference through our Corporate Responsibility programmes – find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off food & beverages
• High street discounts via Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted car parking
• Up to 4 weeks temporary accommodation if relocating at a discounted rate
• Modern and inclusive team member areas

What will I be doing?

As MICE Sales Manager, you will drive revenue growth and position the hotel as a market leader. Focus on securing new business in the MICE segment while nurturing existing relationships for repeat business. Analyse market trends, competitor activity, and customer needs to develop and execute strategic sales initiatives across all revenue streams.

Business Development & MICE Focus

• Proactively hunt new business opportunities within the MICE sector, including corporate meetings, conferences, and group events.
• Build and maintain strong relationships with event planners, corporate clients, and travel agencies to drive group bookings and event revenue.
• Attend industry networking events, trade shows, and exhibitions to promote the hotel and generate qualified leads.

Market Analysis & Strategy

• Analyse local market trends and competitor activity to identify opportunities and threats.
• Recommend and implement strategies that enhance the hotel’s competitive positioning and revenue performance.
• Develop and manage customer accounts, traveling locally and beyond to secure new business and grow market share.
• Negotiate room rates, packages, and event contracts with corporate and group clients.
• Collaborate with internal departments to deliver seamless guest experiences and tailored event solutions.

Reporting & Performance

• Produce accurate and timely sales reports, including lead generation, appointments, conversion rates, and pipeline updates.
• Monitor and manage personal performance in line with company policies and KPIs.

Client Engagement

• Respond to client inquiries promptly and professionally, providing expert guidance and solutions.
• Represent the hotel at UK and international sales events to showcase offerings and build brand awareness.

What are we looking for?

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of work situations
• Flexibility to travel locally and internationally
• Ability to work under pressure and independently
• Experience in a sales role with a proven track record of closing sales

Advantages

• Knowledge of local and international market
• Knowledge of hospitality
• Passion for sales and achieving targets and objectives

At Hilton, Every Job Makes the Stay.