Sales Manager - Clacton Waterglade (n130430)

NEXT; Tendring; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Staff discounts

Flexible working options

Life assurance

Private health care

Employee assistance programme

Job summary

Next plc is seeking a Sales Manager in the United Kingdom to lead a store team, drive excellent customer service and achieve performance targets. You will coach and motivate staff, manage stock processes and collaborate with store management to ensure smooth operations.

The role offers flexible working options and a focus on personal development from day one, with a strong emphasis on customer experience and commercial excellence.

Qualifications

• Experience leading, coaching and motivating a team to deliver outstanding customer service and meet targets.
• Strong communication and interpersonal skills to engage with staff and customers.
• Proven ability to manage store operations, stock processes and risk controls.
• Able to adapt quickly in a fast-paced retail environment and drive performance.

Responsibilities

• Support the Store management team across all product areas and back of house.
• Lead a team to deliver amazing service and accurate stock processes.
• Create an atmosphere that motivates the team to be at their best.
• Demonstrate a hands-on approach for commercial and operational activities.
• Ensure communication is up-to-date to meet business needs.

Skills

People leadership

Customer service

Communication

Team motivation

Job description

SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 09:30 - 16:30; Tue 09:00 - 17:15; Wed 10:45 - 19:00; Thu 09:00 - 17:15; Fri 10:45 - 19:00

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

To be a successful Sales Manager you will:

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

We'll offer amazing benefits (see list further below)

About You:

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).