Sales Manager - Cardiff

MSX - TPS; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive parts distributor in Cardiff is seeking a Sales Manager to oversee the Parts Sales team. The ideal candidate will have a proven track record in sales management, a passion for excellent customer service, and strong communication skills. Responsibilities include motivating the sales team to meet targets and ensuring compliance with business standards. This role offers an opportunity to contribute to the growth of an innovative brand in the automotive industry.

Qualifications

• Proven track record of Sales Team management experience in a B2B environment.
• Ability to lead, manage, and motivate a team of Parts Sales Executives.
• Passionate about delivering a great customer service experience.

Responsibilities

• Lead, manage and motivate the Parts Sales Executive Team.
• Monitor sales performance against set KPIs.
• Plan and implement promotional activities.

Skills

Sales Team Management

Customer Service

Communication

IT Literacy

Sales Focus

Tools

MS Office

Job description

About the Role

TPS Sales Manager

Who are TPS?

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles.

Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.

Job Opportunity

What will you be doing?

As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.

• Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
• Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
• With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
• Maintain own product knowledge and awareness of competitor activity
• Conduct regular 1 : 1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required
• With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
• Provide and maintain an excellent level of service to customers via the team
• With the Centre management team, monitor delivery schedules to help maintain and improve service levels
• Conduct business with the highest level of integrity and professionalism
• Ensure the proper and accurate use of all business systems throughout the team
• Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines

Essential Skills

What are we looking for?

• A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
• Passionate about providing a great customer service experience
• A confident and capable communicator who can build strong relationships with all key stakeholders and clients
• High degree of IT literacy and a proficient user of MS Office
• Sales focussed
• Results orientated
• A passion or interest in the automotive industry or providing great customer service