Sales Manager

Planet Recruitment; Witney; On-site; GBP 35,000; Full time

Job summary

A recruitment agency in Witney is seeking a dynamic Sales & Marketing Manager to lead growth in the commercial laundry and textile sector. The ideal candidate will manage customer relationships, drive new business, and enhance brand visibility. Responsibilities include executing marketing strategies and maintaining customer data through CRM systems. Proven sales and marketing experience within related sectors is essential. This full-time position offers a salary of £35,000 per annum plus commission.

Qualifications

• Proven experience in sales and marketing within commercial laundry or textiles.
• Strong B2B sales background with a track record of achieving targets.
• Demonstrated success in planning and executing marketing campaigns.

Responsibilities

• Lead customer relationship management and reviews.
• Drive new business acquisition and expand existing accounts.
• Develop and execute marketing strategies to enhance brand visibility.

Skills

Sales experience

Marketing expertise

Customer relationship management

B2B sales

Brand visibility management

Tools

CRM systems

Job description

Position: Sales & Marketing Manager

Location: Witney

Salary: £35,000 per annum (plus commission)

The Role

Our client is seeking a dynamic and results‑driven Sales and Marketing Manager to lead the growth in the commercial laundry and textile sector. This role is pivotal in maintaining strong customer relationships, driving new business, expanding existing accounts, and delivering effective marketing strategies. The successful candidate will balance commercial ambition with operational awareness, ensuring that sales growth aligns with our production capabilities and quality standards.

Customer Relationship Management

• Maintain strong, long‑term client relationships across all accounts.
• Conduct quarterly face‑to‑face reviews with every customer to ensure satisfaction and identify growth opportunities.
• Manage and resolve customer complaints efficiently, ensuring issues are logged and tracked through the CRM system.

Sales Growth & Business Development

• Increase sales of new laundry contracts, with a strong focus on colleges and high‑end hotels.
• Drive new business acquisition while expanding our footprint within existing customers.
• Achieve sales targets as set out by the directors, with clear strategies for growth.
• Support and work closely with the Sales team to ensure targets are met, leads are followed up, and deals are progressed effectively.

Textile Sales

• Deliver overall growth in textile sales (duvets, pillows, soft furnishings, etc.) in a way that does not adversely impact laundry production.
• Build strong supplier relationships to ensure we provide the best quality, cost‑effective products to customers.

Marketing & Brand Visibility

• Develop, plan, and execute marketing campaigns to support business growth and customer engagement.
• Improve brand visibility across digital channels (social media, website) and physical presence (events, signage, printed materials, etc.).
• Organise and host promotional events to attract and convert new business.
• Manage brand presence and ensure consistent messaging across all platforms.

CRM & Data Management

• Own and manage the CRM system, ensuring all customer data, opportunities, sales activities, complaints, and personnel details are accurately recorded and maintained.
• Use CRM insights to inform sales strategy and reporting.

Technology & Process Improvement

• Provide input into technology improvements that enhance customer tracking, contract management, and overall sales efficiency.
• Collaborate with operations to identify and implement technology that improves production processes and customer experience.

Collaboration & Operational Alignment

• Liaise closely with operational management to ensure new business opportunities align with production capacity and operational goals.
• Maintain regular communication with suppliers and internal teams to ensure seamless delivery of customer requirements.

About You

• Proven experience in sales and marketing, ideally within commercial laundry, textiles, or hospitality services.
• Strong B2B sales background with a track record of achieving and exceeding sales targets.
• Demonstrated success in building brand visibility and managing digital/physical marketing initiatives.
• Excellent relationship management, negotiation, and presentation skills.
• Experience in planning and executing marketing campaigns and events.
• Strong commercial awareness with the ability to balance sales ambition with operational capacity.
• Proficiency in CRM systems and data management.
• Understanding of technology solutions that improve customer management, production efficiency, and service delivery.
• Ability to work collaboratively with cross‑functional teams.

Commutable Locations

Oxford, Abingdon, Didcot, Bicester, Witney, Banbury, Kidlington

Key Words

Sales Manager, Account Manager, Marketing Manager, Sales, B2B, B2C

Equal Opportunities Employer

Planet Recruitment is an Equal Opportunities Employer.

Legal Statements

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.