Sales Manager

New Look; Stoke-on-Trent; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer in Stoke-on-Trent is seeking a Sales Manager to lead the Festival Park store. The successful candidate will inspire a team, deliver exceptional customer service, and exceed sales targets. Key responsibilities include managing store performance, promoting a customer obsession, and creating a vibrant shopping atmosphere. The role offers a range of employee benefits and a supportive work culture.

Benefits

40% staff discount for you and a loved one

Access to fitness discounts and classes

Contributory private pension scheme

Performance-related retail management bonus

Enhanced family leave policies

Cycle2Work scheme

Life assurance policy from day one

Qualifications

• Experience managing a large store.
• Effective team leadership capabilities.
• Ability to exceed KPIs and key objectives.

Responsibilities

• Lead the store team to create a customer-focused environment.
• Deliver great results through collaboration and resilience.
• Accountable for store performance and KPI impact.

Skills

Large store management experience

Team leadership and management

Track record of meeting KPIs

Commercial acumen

Excellent communication skills

Job description

Overview

It\'s a busy and exciting time for the brand and we\'re on the hunt for a Sales Manager to join our growing Festival Park team. The Store: As our Festival Park Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves. The Role: In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI\'s, customer service, team development and overall sales - so that we are playing to win!

Responsibilities

• You have previous large store management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI\'s and key objectives
• Commercial acumen
• Good understand of P and L and compliance reporting
• Excellent communication and interpersonal skills.

Benefits and culture

The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …

• love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
• Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
• Plan for your retirement while you work with our contributory private pension scheme.
• We\'re all about celebrating our success, so we have a performance-related retail management bonus scheme.
• Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
• Do your bit for the environment and save money with our Cycle2Work scheme.
• All employees are covered by our life assurance policy from day one.
• We\'re proud to partner with the Retail Trust and Fashion & Textile Children\'s Trust
• We care about you and the planet and believe fashion should be a force for positive change.
• We celebrate inclusion and diversity in everything we do. We\'re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
• We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
• We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\'re keen to discuss this with you in line with the output needed for the role.