Sales Manager

Planet Recruitment; Oxford; On-site; GBP 32,000 - 38,000; Full time

Job summary

A recruitment agency is looking for a dynamic Sales & Marketing Manager to drive growth in the commercial laundry and textile sector. Responsibilities include managing customer relationships, achieving sales targets, and executing effective marketing campaigns. Ideal candidates have strong B2B sales experience and excellent relationship management skills. The role is based in Witney and offers a competitive salary plus commission.

Qualifications

• Proven experience in sales and marketing, ideally within commercial laundry or textiles.
• Demonstrated success in building brand visibility and managing marketing initiatives.
• Strong commercial awareness with ability to balance sales and operational capacity.

Responsibilities

• Maintain strong client relationships across all accounts.
• Increase sales of new laundry contracts with a strong focus on colleges and hotels.
• Deliver overall growth in textile sales while ensuring production quality.

Skills

B2B sales experience

Relationship management

Negotiation skills

Marketing campaign execution

Digital marketing

Tools

CRM systems

Job description

Position: Sales & Marketing Manager

Location: Witney

Salary: 35,000 per annum (plus commission)

Our client is seeking a dynamic and results-driven Sales and Marketing Manager to lead the growth in the commercial laundry and textile sector. This role is pivotal in maintaining strong customer relationships, driving new business, expanding existing accounts, and delivering effective marketing strategies. The successful candidate will balance commercial ambition with operational awareness, ensuring that sales growth aligns with our production capabilities and quality standards.

The Role:

Customer Relationship Management

• Maintain strong, long-term client relationships across all accounts.
• Conduct quarterly face-to-face reviews with every customer to ensure satisfaction and identify growth opportunities.
• Manage and resolve customer complaints efficiently, ensuring issues are logged and tracked through the CRM system.

Sales Growth & Business Development

• Increase sales of new laundry contracts, with a strong focus on colleges and high-end hotels.
• Drive new business acquisition while expanding our footprint within existing customers.
• Achieve sales targets as set out by the directors, with clear strategies for growth.
• Support and work closely with the Sales team to ensure targets are met, leads are followed up, and deals are progressed effectively.

Textile Sales

• Deliver overall growth in textile sales (duvets, pillows, soft furnishings, etc.) in a way that does not adversely impact laundry production.
• Build strong supplier relationships to ensure we provide the best quality, cost‑effective products to customers.

Marketing & Brand Visibility

• Develop, plan, and execute marketing campaigns to support business growth and customer engagement.
• Improve brand visibility across digital channels (social media, website) and physical presence (events, signage, printed materials, etc.).
• Organise and host promotional events to attract and convert new business.
• Manage brand presence and ensure consistent messaging across all platforms.

CRM & Data Management

• Own and manage the CRM system, ensuring all customer data, opportunities, sales activities, complaints, and personnel details are accurately recorded and maintained.
• Use CRM insights to inform sales strategy and reporting.

Technology & Process Improvement

• Provide input into technology improvements that enhance customer tracking, contract management, and overall sales efficiency.
• Collaborate with operations to identify and implement technology that improves production processes and customer experience.

Collaboration & Operational Alignment

• Liaise closely with operational management to ensure new business opportunities align with production capacity and operational goals.
• Maintain regular communication with suppliers and internal teams to ensure seamless delivery of customer requirements.

About You:

• Proven experience in sales and marketing, ideally within commercial laundry, textiles, or hospitality services.
• Strong B2B sales background with a track record of achieving and exceeding sales targets.
• Demonstrated success in building brand visibility and managing digital/physical marketing initiatives.
• Excellent relationship management, negotiation, and presentation skills.
• Experience in planning and executing marketing campaigns and events.
• Strong commercial awareness with the ability to balance sales ambition with operational capacity.
• Proficiency in CRM systems and data management.
• Understanding of technology solutions that improve customer management, production efficiency, and service delivery.
• Ability to work collaboratively with cross‑functional teams.

Commutable Locations:

Oxford, Abingdon, Didcot, Bicester, Witney, Banbury, Kidlington

Key Words:

Sales Manager, Account Manager, Marketing Manager, Sales, B2B, B2C

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.