Sales Manager

Lookers Plc; Newcastle upon Tyne; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Enhanced family leave

Access to Techscheme

Health & Wellbeing

Financial Wellbeing

Leisure & Lifestyle

Job summary

Lookers Plc is seeking a Sales Manager for Newcastle Nissan & Changan. Lead a premium automotive showroom, drive high standards of customer service, and manage a team to achieve sales targets. The role involves vehicle valuations, coordination with the workshop, and collaboration with the buying and photography teams to maintain showroom presentation.

The successful candidate will report to the General Manager and benefit from a strong remuneration package and in-house training opportunities.

Qualifications

• Experience leading a sales team in an automotive environment.

Responsibilities

• Manage full sales process from inquiry to showroom close.
• Lead and develop showroom staff through 1:1s, training and coaching.
• Set department targets and monitor brand KPI performance.
• Oversee vehicle buying and up-to-date stock pricing.
• Ensure FCA compliance within the Sales Department.
• Own customer satisfaction and drive excellent service.

Job description

Sales Manager

2026-10-17T00:00:00

Location: Tyne and Wear, Tyne and Wear, GB, NE35 9JB

Application Deadline: 2026-11-17T10:00:21.06

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Position Details

• Location: Newcastle Nissan & Changan
• Contract Type: Permanent
• Salary: Up to 80k OTE (45,000- 55,000 basic DOE plus bonus)
• Hours: 44 Hours - Mon to Fri 9.00am to 6.00pm (a day off midweek), Sat 9.00am to 5.00pm and Sunday 11.00am to 3.00pm (rota basis)

A rare and exciting opportunity has become available at Newcastle Nissan & Changan as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in-house training.

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121's to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles, as well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Health & Wellbeing: Eyecare vouchers, Smart Health GP services, Dental insurance, Critical illness cover
• Financial Wellbeing: MyView PayNow, free will writing, flexible life assurance
• Leisure & Lifestyle: Discounted gym memberships, travel insurance, home and technology vouchers, bYond card, retail discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us.

These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6-month probation period commencing from your start.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Details about how we process your data are set out in our privacy notice, which explains the types of data we collect, purposes, sharing, and retention policies. Please review our Privacy Notice to understand how we may collect and use your data.