Sales Manager

John Lewis Partnership; City of Westminster; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Herbert Parkinson, part of the John Lewis Partnership, is seeking a Sales Manager to translate ambitious targets into execution-focused plans, drive market growth, and build lasting client relationships.

The mobile role requires travel to customer sites and attendance at key meetings, with flexibility for meetings at the Darwen Herbert Parkinson office, plus events and exhibitions.

You will leverage the full product portfolio to maximise gross margin and contribute to brand growth across the UK.

Qualifications

• Demonstrated success in driving profitable sales growth.
• Experience managing key accounts and long-term client relationships.
• Solid understanding of textile industry and product portfolios.
• Excellent communication and stakeholder management skills.

Responsibilities

• Develop and execute high-impact sales plans to hit ambitious targets.
• Identify and engage high-value prospects aligned with ICP.
• Present the Herbert Parkinson/John Lewis brand at trade shows and events.
• Retain key customers and maximise lifetime account value through cross-sell.
• Monitor ACV attainment and review pricing to mitigate risks.
• Provide technical product guidance to customers for optimal selection.
• Collaborate with Product Manager to support portfolio enhancements.

Skills

Sales leadership

Strategic selling

Account management

Negotiation

Relationship building

UK driving licence

Track record of growth

Job description

About the role At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future. Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive. As Sales Manager, you will be the driving force behind our commercial success. In this high impact role you will translate ambitious business targets into execution-focused sales plans, directly driving market growth, deepening customer retention, and elevating our brand reputation.

• Location - This role is classed as a Mobile worker, with expectations to attend key meetings at our Darwen Herbert Parkinson office- with regular travel to customer sites/ exhibitions etc., Use high impact sales strategies to deliver bold, ambitious sales targets while maximising gross margin and overall account profitability
• Identify and target high-value prospective clients aligned with the ideal customer profile (ICP), driving end-to-end sales execution, optimising pipeline conversion rates
• Presentation of the Herbert Parkinson / John Lewis business at relevant trade shows & industry events to drive a healthy pipeline of business leads & customer interactions
• Retain key customers & maximise life time account value by leveraging the full product portfolio to uncover high-margin upsell and cross-sell opportunities
• You will monitor customer account performance ensuring the annualised contract value (ACV) has been realised, taking action to review pricing & mitigate any risks to business performance
• Provide technical expertise to assist customers in the optimal product selection from the portfolio
• Provide market intelligence & customer insight to the Product Manager to directly support ongoing product portfolio enhancement and expansion
• Proven track record in driving profitable sales growth
• Demonstrable experience of managing key accounts and building long-term client relationships
• Comprehensive knowledge of textile industry
• Technically adept with a proven ability to evaluate customer requirements vs product proposition
• Possesses exemplary communication and relationship-building skills, adept at expanding professional networks
• Strong negotiation and stakeholder management skills
• Full UK driving licence

Desirable skills/experience you may have

• Exposure of working in both Retail & B2B markets (Contracts)
• Evidence of formal sales training
• Comprehensive knowledge of soft furnishing industry - Made to measure (M2M) and Filled Goods

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.