Sales Manager

1Life Management Solutions Limited; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading leisure management company in the UK is looking for a Sales Manager to drive membership sales and community engagement. The role involves delivering top customer service, managing sales processes, and collaborating with teams to achieve targets. Ideal candidates will possess sales experience and a passion for fitness. This position offers excellent benefits and opportunities for personal development.

Benefits

Competitive salaries

Learning and development plans

Comprehensive reward and recognition scheme

Qualifications

• Flexible and reliable team player.
• Hands-on approach with a passion for fitness.
• Understanding of basic sales processes.

Responsibilities

• Achieve sales targets for health and fitness lines.
• Produce daily performance records and reports.
• Manage marketing of the centre both internally and online.
• Support front of house and handle membership issues.

Skills

Sales experience

People skills

Customer service

Networking

Telesales understanding

Motivation skills

Tools

CRM software

Job description

SALES MANAGER - JOB DESCRIPTION

TW2 Health and Fitness Club

JOB DESCRIPTION

The Sales Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast-growing leisure management companies.

Primary objectives for the Sales Manager will be:

• To take responsibility for all aspects of the sales journey from picking up the phone to hitting the monthly membership targets.
• To promote excellence of customer services and motivate people to enjoy exercise through good communications and selling skills.
• To ensure the development and growth of the membership base managing both new joiners and cancellations.
• To have an involvement in the day-to-day delivery and management of the sales process at the club achieving KPI's, being self-motivated and delivering sales activity to ensure the targets and highest levels of customer service are always achieved.
• To actively network within the community to the benefit of the company, creating corporate links, marketing opportunities and embedding the centre within the heart of the community.
• To work closely with the front of house, regional and marketing team to ensure that sales are driven locally and via social media platforms.

The Sales Manager will focus day to day on the following tasks:

• To ensure that the sales targets of the clubs health and fitness lines are achieved, and the appropriate resources are implemented.
• To produce daily performance records, statistics and reports.
• To manage the marketing of the centre both internally and online.
• To ensure all staff are kept informed of the Club's activities and special events.
• To ensure all facilities are presented to the highest levels of cleanliness and comfort working with the operations team.
• To ensure effective use of CRM software for outbound sales activity, appointment setting and daily/ weekly/ monthly payment.
• To undertake any other duties as may be required by the General Manager to ensure that the business objectives of the Club are achieved.
• To oversee and support the front of house department and, dealing with membership issues, escalated queries and assisting front of house at busy periods.

THE CANDIDATE

As the successful candidate you must be flexible, reliable, and enjoy working as part of a team. Sales experience is required, and you will understand basic sales processes and telesales. The ideal candidate will have a hands‑on approach and a real passion for fitness. We are looking for a people person who can engage with our current membership base and new opportunities within the local community, as well as managing and driving a sales team to optimum performance.

ABOUT US

Working for 1Life is rewarding. All staff receive a learning and development plan throughout your career with us giving you clear direction and scope no matter what role you are in. We also offer competitive salaries, excellent company benefits and a comprehensive reward and recognition scheme to ensure that loyalty, dedication, and hard work will be rewarded.

1Life is an equal opportunities employer and has been accredited with Investors in People Silver Award.