Sales Manager

IHG Hotels & Resorts; City of Edinburgh; On-site; GBP 37,000 - 40,000; Full time

Job summary

A leading hotel company in Edinburgh is seeking an experienced Sales Manager to drive corporate sales and maximize revenue streams. The ideal candidate will have a robust track record in hotel commercial sales and will excel in building and nurturing client relationships. This role offers a competitive salary, bonuses, and a range of benefits, including hotel discounts and a supportive work environment. Join us today to make an impact!

Benefits

Complimentary stay for you +1 in hotel

Generous discounts across F&B outlets

Extensive training and career progression

Financial wellbeing app access

Meal whilst on duty

31 days holiday annually

Company sick pay and life insurance

Amazing discounts for hotels worldwide

Discounts from over 15,000 stores

Refer a Friend programme

Qualifications

• Experience with RFP responses and corporate transient, group, and conference segments.
• Strategic planning ability with commercial acumen.
• Demonstrated expertise in building customer relationships.

Responsibilities

• Drive new inbound business and maintain a strong pipeline.
• Grow revenue within named accounts.
• Achieve budgeted sales targets.

Skills

Proven track record in hotel commercial sales

Solid understanding of hotel segmentation

Excellent communication and presentation skills

Knowledge across all market segments

Proficiency in Microsoft Office

Tools

Delphi

Job description

A fantastic opportunity for a Sales Manager to join our cluster team at Kimpton Charlotte Square Hotel and InterContinental Edinburgh The George!

We are offering a salary of £37,000 to £40,000.00 (depending on experience), plus a potential earning of 20% annual bonus based on performance.

At InterContinental Edinburgh The George, timeless elegance meets modern Scottish luxury. Steeped in history, the hotel has welcomed literary greats such as Robert Burns, Sir Walter Scott, and Susan Ferrier, standing as one of Edinburgh’s grand dames since 1881. Today, it blends heritage with contemporary flair – offering refined stays under one of the world’s most recognised luxury hotel brands, and exceptional dining at Le Petit Beefbar, part of the global Beefbar collection.

At Kimpton Charlotte Square, we celebrate individuality – it’s all about being yourself and bringing personality to everything you do. Our luxury-lifestyle hotel and spa in Edinburgh’s New Town is a stylish urban retreat, home to local favourite BABA, our leafy courtyard bar The Garden, and a vibrant gym and spa.

Check out our Instagram pages to have a peek into our properties : @kimptoncharlottesquare & @intercontinentaledinburgh!

As our Sales Manager, you will be responsible for proactively growing pipeline in the Corporate segment across all revenue streams (Corporate Travel, Group, Conference & Events, Restaurants, Gym & Spa). You will be responsible for uncovering new opportunity accounts alongside managing relationships, saturation and penetration across a portfolio of existing accounts for both hotels.

This role requires a proactive mindset with a strong focus on pipeline generation. The ability to identify new opportunities, build client and internal stakeholder relationships and to remain driven towards exceeding KPIs are all critical to success in this position.

Your key responsibilities will include:

• Drive new inbound business and maintain a strong pipeline aligned with hotel objectives.
• Grow revenue within named accounts across corporate transient, group, and conference & events revenue streams.
• Achieve budgeted sales targets for rooms, conference & events.
• Support delivery of the annual sales and marketing plan, ensuring ROI tracking for corporate market activities.
• Lead rate negotiations and re-contracting for named accounts to meet financial KPIs.
• Conduct client meetings, nurture relationships, and represent the hotel at trade shows and industry events.
• Generate new business leads through networking, social media, and follow-up on lost or denied opportunities.
• Manage standard sales activities including client hospitality, Fam Trips, and performance tracking tools.

To succeed as Sales Manager, you will need:

• Proven track record in hotel commercial sales with strong sales achievement.
• Solid understanding of hotel segmentation, key markets, and sectors in Edinburgh.
• Experience with RFP responses and corporate transient, group, and conference & banqueting segments (Edinburgh market desirable).
• Strategic planning ability with commercial acumen and risk management skills.
• Knowledge across all market segments: corporate, conference, and leisure.
• Excellent communication and presentation skills; ability to work under pressure with attention to detail.
• Proficiency in Microsoft Office; Delphi knowledge is a plus.
• Demonstrated cross-functional expertise and ability to grow customer relationships, including GSO networks.

Our Sales Manager enjoys a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Complimentary stay for you +1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Meal whilst on duty
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days with service (Pro Rated)
• Company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

If you thrive in a fast paced, results driven, friendly environment and are seeking your next career challenge, apply today to join our team as Sales Manager!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.