Sales Leader

Close Brothers Group; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading merchant banking group in Birmingham is seeking a team leader to develop and motivate their sales team. The role involves performance management, coaching, and collaboration with senior leadership to enhance business growth. Ideal candidates will have experience in a customer-facing role with a strong sales track record. This position offers the chance to inspire others and shape a culture of accountability and excellence.

Qualifications

• Considerable experience in a customer-facing sales environment, ideally within asset finance.
• Ability to build rapport and communicate effectively with stakeholders.
• Proven track records of exceeding sales targets.

Responsibilities

• Provide hands-on coaching and performance management to team members.
• Conduct observed customer visits and provide structured feedback.
• Develop tailored coaching plans for underperforming team members.

Skills

Customer-facing experience

Rapport building

Negotiation skills

Presentation skills

Commercial acumen

Job description

Join Close Brothers Asset Finance Team where you will drive business growth by developing, motivating, providing structure and guidance to your team. Working as part of the Transport team, our ideal team member will have previous experience in assisting a team and supporting team members in reaching their targets, enhancing their skill sets, and fostering a cohesive and motivated team atmosphere. In addition, they may participate in their own sales activities.

RESPONSIBILITIES

• Provide hands-on coaching and performance management to team members to support skill development and professional growth.
• Conduct observed customer visits and provide structured feedback to reinforce best practices and identify development areas.
• Develop tailored coaching plans for underperforming team members, setting clear goals, timelines and support strategies.
• Ensure that an effective performance review is operated in line with Divisional and Group guidelines, including setting objectives, personal development planning and performance standards with all direct reports.
• Collaborate with the Managing Director, CEO, and HR Business Partner to build a culture focused on performance management and improvement.
• Ensure job descriptions, objectives and incentives reward behaviours aligned to Close's values and good customer outcomes
• Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback.

QUALIFICATIONS

• Have considerable experience in a customer‑facing sales environment, ideally within asset finance.
• You can demonstrate the ability to build rapport and communicate effectively with stakeholders at all levels, both internally and externally.
• You demonstratable track records of exceeding sales targets and driving business growth.
• You have excellent negotiation, presentation and closing skills, with a consultative approach to selling.
• You have strong commercial acumen and an understanding of industry trends and business drivers.
• You are skilled in setting clear goals, managing KPIs, and creating accountability.
• IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:
  • Have experience leading a high performing team.
  • Have a strong track record of coaching and developing individual team members to consistently improve performance and achieve targets.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.