Sales Lead: Showroom & TradePoint Leader

B&Q Limited; Reading; On-site; GBP 30,000; Full time

Job summary

A leading home improvement retailer is hiring a Sales Lead in Reading. The role involves supporting the Sales Team Manager and ensuring an exceptional customer experience while exceeding sales targets. Key qualities include strong customer service, analytical skills, and problem-solving abilities. The company offers a competitive salary alongside benefits such as an award-winning pension scheme and employee assistance programs, fostering diversity and inclusion throughout the workplace.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Qualifications

• Role model customer service and enjoy customer interactions.
• Comfortable with IT systems and applications.
• Like to analyze data and communicate important information.
• Love to problem solve, especially tricky issues.
• Well planned and organized, able to prioritize.

Responsibilities

• Support the day-to-day activities to exceed sales targets.
• Ensure colleagues are correctly deployed during shifts.
• Be the first point of contact for customer and colleague escalations.
• Support the Sales Team Manager with analytical data.

Skills

Customer service

Data analysis

Problem solving

IT systems and applications

Organizational skills

Job description

A leading home improvement retailer is hiring a Sales Lead in Reading. The role involves supporting the Sales Team Manager and ensuring an exceptional customer experience while exceeding sales targets. Key qualities include strong customer service, analytical skills, and problem-solving abilities. The company offers a competitive salary alongside benefits such as an award-winning pension scheme and employee assistance programs, fostering diversity and inclusion throughout the workplace.