Sales Lead: Build a High-Impact, Customer-First Team

Kingfisher; Barking; On-site; GBP 30,000; Full time

Job summary

A leading home improvement retailer is seeking a Sales Lead to support the Sales Team Manager at TradePoint Barking. Your role will involve driving sales through excellent customer service, managing team activities, and using analytical data to enhance performance. Ideal candidates will have strong problem-solving skills, an IT background, and a passion for customer interaction. In addition to a competitive salary, we offer a range of benefits including a pension scheme and holiday entitlement.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Role model in customer service, enjoying member interactions.
• Comfortable with IT systems and applications.
• Able to analyze data and communicate important information.
• Love problem solving, especially challenging situations.
• Well planned and organized, capable of prioritizing tasks.

Responsibilities

• Support daily activities to exceed sales targets.
• Ensure proper deployment of colleagues for customer service.
• Be the first point of contact for member and colleague escalations.
• Assist in collating data for informed decision-making.

Skills

Customer service

Data analysis

Problem solving

IT proficiency

Organizational skills

Job description

A leading home improvement retailer is seeking a Sales Lead to support the Sales Team Manager at TradePoint Barking. Your role will involve driving sales through excellent customer service, managing team activities, and using analytical data to enhance performance. Ideal candidates will have strong problem-solving skills, an IT background, and a passion for customer interaction. In addition to a competitive salary, we offer a range of benefits including a pension scheme and holiday entitlement.