Sales Keyholder, PT

Under Armour, Inc; Norton Canes; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Contest prizes

Work-Life Assistance Program

High-energy team

Professional development opportunities

Job summary

Under Armour, Inc. is seeking a Sales Keyholder in the United Kingdom to support store leadership in driving sales and delivering an outstanding customer experience.

You will coach teammates, manage daily operations, and help maintain loss prevention and stock control while ensuring the store is clean, well-organised, and energized.

This role offers a stepping stone into leadership with exposure to KPI targets and real brand standards across all interactions with customers and athletes.

Qualifications

• Retail/customer service experience required.
• 18+ years old and able to work flexible hours.
• Basic English proficiency is a plus.
• Must be able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Lead selling culture and enhance the customer experience.
• Coach and support teammates.
• Assist in loss prevention, safety, and audits.
• Open/close store and ensure neat, stocked environment.
• Drive store and KPI targets with leadership on duty.

Skills

Retail experience

Customer service

Sales experience

Team leadership

Education

High school diploma

Tools

Hand-held devices

Mobile devices

Job description

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At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.

Your Impact

We count on our Sales Keyholders to:

• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Requirements

To be considered for this role, you must meet these minimum requirements:

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule; including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Perks & benefits our Part-Time Associates receive:

• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].