Sales & Hire Coordinator | Customer & Logistics Lead

Komatsu; Welshpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading equipment rental company in the UK is looking for a motivated Customer Support Coordinator to manage equipment hire, coordinate logistics, and support sales. The ideal candidate will communicate effectively with customers and handle invoicing and scheduling. A good understanding of sales and multitasking ability is essential. Beneficial perks include private health cover and various discounts. This role offers opportunities for personal growth and career advancement in a supportive environment.

Benefits

Discounted private health cover

Discounted electronics

Motor vehicle discounts

Travel and accommodation discounts

Company-funded income protection insurance

Training and development opportunities

Opportunities to relocate nationally

Qualifications

• Experience in a similar role is required.
• Strong communication and organizational skills are a must.
• Ability to multitask and prioritize effectively.

Responsibilities

• Handle inbound calls, emails, and walk-ins from customers.
• Process hire contracts or sales orders and issue invoices.
• Coordinate the delivery, pickup, and return of hire equipment.
• Check equipment availability and ensure readiness.
• Assist the sales team with pricing and stock details.
• Maintain hire/sales records and customer databases.
• Resolve issues or delays and provide ongoing support.

Skills

Customer service skills

Strong communication and organization

Multitasking and prioritizing

Basic sales and negotiation understanding

Tools

CRM systems

Hire management software

Job description

A leading equipment rental company in the UK is looking for a motivated Customer Support Coordinator to manage equipment hire, coordinate logistics, and support sales. The ideal candidate will communicate effectively with customers and handle invoicing and scheduling. A good understanding of sales and multitasking ability is essential. Beneficial perks include private health cover and various discounts. This role offers opportunities for personal growth and career advancement in a supportive environment.