Sales Floor Manager

Moorepay; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading payroll and HR service provider in Manchester is looking for a Sales Floor Manager to lead and inspire a team of Business Development Consultants. You will be responsible for developing strategies to meet targets and improve performance in a dynamic, results-driven environment. This full-time, hybrid position supports your growth and offers a range of competitive benefits including 25 days of annual leave and private medical insurance.

Benefits

Competitive base salary

25 days annual leave plus birthday off

Private medical insurance

Life assurance, enhanced pension

Flexible benefits for wellbeing

Qualifications

• Minimum of 5 years experience in an outbound business development role.
• Experience managing a B2B appointment setting team.
• Good understanding of qualifying leads.
• Strong verbal and written communication skills.

Responsibilities

• Lead and motivate a team of Business Development Consultants.
• Develop outbound campaign strategies and ensure targets are met.
• Provide coaching and performance analysis.
• Hold regular 1-2-1 meetings and facilitate training sessions.

Skills

Tenacity

Cold calling

Team management

CRM knowledge

Sales software understanding

Communication skills

Organizational skills

Interpersonal skills

Tools

CRM systems (e.g. HubSpot, Sugar)

MS Office

Job description

About the role

Moorepay is a division of Zellis Limited, who service small to medium customers in Payroll and HR Services across the UK and Republic of Ireland. Moorepay have been supporting businesses with their people processes since 1966, offering Payroll, HR, and Compliance solutions. These solutions are designed to help our clients manage people and their needs - from recruitment and paying them, to complying with the latest legislation.

Producing thousands of payslips every year and offering round-the-clock professional advice, thousands of organisations rely on our experience and expertise to make sure their Payroll, HR and Compliance needs are met on time, every time.

Moorepay is a trusted partner to many over 10,000 small to medium enterprise customers throughout the UK.

Are you a natural leader with a passion for driving performance and inspiring success?

We re looking for a dynamic Sales Floor Manager who knows how to bring out the best in people. You ll be leading, mentoring and motivating a team of high-performing Business Development Consultants. In this pivotal role, you ll take ownership of outbound campaigns, shape winning strategies, and empower your team to exceed targets. If you thrive in a fast-paced, results-driven environment and love seeing your coaching translate into measurable success, this is your chance to make a real impact and take your leadership to the next level.

Join a supportive and collaborative team where your ideas matter, your growth is supported, and your success is celebrated. We re not your typical sales floor You ll have the autonomy to make an impact, shape your own approach, and learn from a team of experienced sales professionals who are passionate about what they do.

This is a full time, hybrid role working 4 days in our Swinton office.

Key Responsibilities

• Ensure that team targets are achieved & developing SMART KPI s to drive performance in the team.
• Working with the team to identify new opportunities and targeted dial out campaigns.
• Responsible for the outbound team results & developing Account based campaign strategies.
• Develop strategies with the Senior Sales Manager to ensure consistent and on target performance of your team.
• Side by side, remote and live listen to calls to strengthen training and performance.
• Liaising with the Senior Sales Manager on coaching goals and reporting on the impact on the team results.
• Design and implementation of individual coaching plans that deliver results and a making it happen culture .
• Holding regular 1-2-1 meetings with team members and implementing objectives and tactics to ensure targets are achieved.
• Assist the Senior Sales Manager with training events and implement team training sessions to improve and expand on BDCs knowledge and ultimate performance.
• Assisting the Senior Sales Manager with key reporting of performance and analysing business trends.
• Utilise CRM dashboards and monitoring techniques to drive performance and assist the Sales Manager.
• Responsibility of team performance and liaising with the Senior Sales Manager to manage good and bad performance using the correct procedures and channels, as well as assist in running the department day to day and in managers absence.

Skills & experience

• The successful individual will be tenacious and relentless in their pursuit of new prospects with a demonstrable track record in cold calling.
• Experience of managing a B2B team of an appointment setting team.
• Strong knowledge of the sector, and the competitors.
• A minimum of 5 years experience in an outbound business development role.
• A good understanding of qualifying leads through fact finding.
• A strong understanding sales and marketing software including CRM (e.g. HubSpot or Sugar) and MS Office.
• Strong verbal and written communication skills.
• Excellent communication, organisational and interpersonal skills.

Person Specification

• Knowledge of CRM systems and how to effectively use these to optimise individual performance.
• A passion for driving performance and accountability to teams.
• Proven Experience of setting goals and assisting teams to achieve targets in an outbound sales setting role.
• High levels of integrity, showing honesty and doing the right thing.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here s what you ll gain if you join our team:

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well!
• Private medical insurance, life assurance 4x salary & enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.