Sales Experience

Fitness First Ltd; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Commission on earnings

Career growth & training

Birthday off

Job summary

Fitness First Ltd in London is seeking a proactive Salesperson to join our club team. You will engage with guests, tour booked appointments and walk-ins, and convert prospects into members while ensuring accurate data capture and a welcoming experience.

You’ll drive club revenue by promoting Fitness First products, maintain high service standards, and build relationships with members and local businesses. Strong communication and resilience help you hit daily targets and support the team ethos.

Qualifications

• Demonstrated ability to contribute to meeting club revenue goals through the achievement of sales targets.
• Proficiency in selling both face-to-face and over the phone.
• Be proactive and self-motivated in performing expected duties.

Responsibilities

• Lead by example and uphold operational excellence.
• Tour booked appointments and walk-ins, converting them into members and capturing data.
• Promote Fitness First products and drive club sales.
• Collaborate with support functions to achieve daily, weekly, and monthly targets.
• Coordinate outreach activities to promote the club and identify improvement areas.
• Stay updated on membership fees and promotions and communicate them clearly.
• Maintain high sales integrity and warmly welcome new prospects and members.
• Build and maintain corporate relationships through events and networks.
• Retain existing members by delivering exceptional experiences.
• Help address feedback per Fitness First's complaints policy.
• Assist teammates and initiate positive interactions on the gym floor.
• Adhere to health and safety guidelines and complete checks.
• Carry out additional duties as directed by the general manager.

Skills

Sales targets

Face-to-face selling

Phone selling

Guest service

Job description

About The Role

Do you have a proven track record of achieving sales targets? Are you looking to step up your career? – Let’s work(out) togethe r!

We're on the search for an experienced Salesperson to be part of a brilliant team at our prestigious Club.

This is a key role in representing the Fitness First Brand, requiring a highly motivated sales individual who possess excellent leadership skills, with the ability to achieve all in club related sales.

Our team is so important to us, the people in our business is what makes us successful. We live by a set of values called our ‘Winning Ways’; Win Together, Aim Higher, Own It, We Care and Love What We Do.

We focus on what sets us apart as a brand and ensure we have the role expertise to celebrate our fitness product and deliver an excellent experience. Our members are at the heart of everything we do.

You will...

• Act as a positive example for all club staff, embodying the spirit of operational excellence.
• Assist in the club's 'guest experience journey', which includes effectively touring booked appointments and walk-ins, converting them into members, and ensuring accurate data capture for all prospects.
• Promote excellent FFX performance and other signature Fitness First products.
• Collaborate with all business support functions to assist in achieving the club's daily, weekly, and monthly sales targets.
• Assist in coordinating outreach activities to promote the club and identify potential areas of improvement.
• Stay updated on all membership fees and promotions, assisting in conveying the same understanding to all club members.
• Maintain high levels of sales integrity, ensuring all new prospects and members are warmly welcomed and informed clearly about terms, conditions, and promotional offers.
• Support in building new and maintaining existing corporate relationships by participating in ongoing events and maintaining quality relationships.
• Play a pivotal role in retaining existing club members by providing exceptional experiences.
• Help process and address feedback received as per Fitness First's complaints policy.
• Assist other team members as needed, including initiating positive interactions with members on the gym floor.
• Adhere to health and safety guidelines, ensuring the completion of relevant checks.
• Complete any additional activities as requested by your general manager and take on other duties as required.

Have you...

• Demonstrated ability to contribute to meeting club revenue goals through the achievement of sales targets.
• Prior experience in sales or service within a similar environment is desirable.
• Proficiency in selling both face-to-face and over the phone.
• Basic knowledge of the fitness industry is beneficial.
• Ability to provide exceptional guest service.
• Willingness to be flexible and adaptable to business needs, including covering team members' shifts sometimes at short notice.
• A good level of communication skills, both verbal and written.
• Ability to meet set targets and deadlines.
• Be proactive and self-motivated in performing expected duties.
• Friendly and approachable demeanour, in line with our values.

What's in it for you....

The chance to be part of a premium fitness brand, we are an inclusive and diverse business, working in a dynamic and passionate fitness atmosphere!

• A good salary with the ability to earn commission.
• Greatcareer growth and training prospects
• Access to a free gym membership.
• Annual awards, fitness challenges, enhanced terms, and conditions - including your birthday off, and many more benefits!

We believe in putting fitness first, and it is at the forefront of everything that we do.

Ready to work (out) with us?

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