Sales Executive - 15 Basil Street and Royal Lancaster London - Sales (Royal Lancaster)

Royal Lancaster London; Greater London; On-site; GBP 37,000 - 43,000; Full time

Job summary

A premier London hotel is seeking a Sales Executive to manage and develop client relationships while building new business opportunities. The ideal candidate will have a background in sales and a passion for providing exceptional service. Responsibilities include managing a portfolio, attending events, and contributing positively to a diverse team. This position offers up to £43,000 in total earnings plus numerous benefits, including a pension scheme and discounts across properties.

Benefits

Annual earnings up to £43,000

Pension scheme with contributions

50% discount in restaurants

Complimentary stay after probation

Access to private medical insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Previous experience in sales or account management is preferred.
• Ability to drive and travel for sales trips.
• Strong interpersonal and communication skills.

Responsibilities

• Manage allocated portfolio of accounts and develop client relationships.
• Build and convert a pipeline of new business opportunities.
• Attend sales trips, trade shows, and events.

Skills

Account management

Sales development

Client relationship building

Job description

Overview

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as Sales Executive – 15 Basil Street and Royal Lancaster London at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Sales Executive – 15 Basil Street and Royal Lancaster London are:

• Annual earnings up to £43,000.00 (£37,595.00 base salary + non-contractual tronc)
• Pension scheme with company contributions
• 50% discount in all our restaurants and Spa’s across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Support through development plans, apprenticeships and world‑class management development programmes including educational sponsorship to be the best you can be
• Interest free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
• Bike to work scheme
• Recommend a Friend incentive
• Complimentary laundry
• Free meals on duty
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Sales Executive – 15 Basil Street and Royal Lancaster London, to join our Sales & Marketing on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

Responsibilities

• Account manage allocated portfolio of accounts, undertaking complete account management responsibilities for maintaining, servicing and developing the account, growing revenue and tracking production – from allocated specific locations and/or industries. This includes re contracting all global and local corporate rate agreements prior to the expiration date and have rates loaded onto the hotels PMS and were applicable the GDS
• Building and developing a constant pipeline of new business, converting and contracting potential clients from allocated specific locations and/or industries, increasing the volume of transient business levels from the UK and overseas clients
• Undertake sales trips, trade shows, travel fairs, events and conference to pre‑agreed territories both in UK and overseas. In the UK, this will involve driving a hire car
• To pro‑actively work with the hotels appointed representation companies in order to generate lead opportunities and sales
• To maximise usage of daily arrivals reports, Hotelligence reports and local area research to generate sales activities and new business opportunities

You will be required to work 40 hours per week, on a shift rota.

Our Highlights

• Best Employer for 2021 at Springboard’s Excellence Awards
• One of the happiest hotels in London
• Earth Check Silver Certified 2023
• 2 rosettes
• Hoteliers’ Charter Approved
• Preferred Hotels & Resorts member
• Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what’s in the glass, not whether it’s half full or empty, so if you feel this Sales Executive – 15 Basil Street and Royal Lancaster London role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK